Pieter Levels, frustrated by his girlfriend's lost luggage incident with Vueling Airlines, launched luggagelosers.com. This innovative webs...

Jaya Kumari, from New Delhi, faced a prolonged struggle after her bag, containing valuables, was stolen on the Malwa Express in 2016. After...

In the United States, sales of consumer products that are labeled green or sustainable are growing twice as fast as those that are not, acc...

Open Network for Digital Commerce will seek stakeholder feedback on framework in 2 weeks.

In a meeting held on May 10 with cab aggregators, the government had warned of strict action unless they improve their systems and redress ...

"We have asked them to improve their system and redress the consumer complaints otherwise the competent authority will take strict action,"...

Data shows that share of ecommerce in overall grievances stood higher than telecom and banking.

Telecom regulator has sought written comments from stakeholders by May 3, and counter comments by May 17, to ease the existing porting rule...

The three apps - Trai MyCall App, auto test enabled MySpeed app and Do-not-disturb 2.0 app - are aimed at improving customer experience thr...

The Rural Feeder Monitoring Scheme is to monitor the quality and quantity parameters of power supply in rural areas of the country.

tate Bank of India and its associates appear to have stemmed a slide in consumer services with the volume of complaints against them rising...

Complaints pertaining to failure to meet commitments, non-observance of fair practices code together constituted 29.2% of complaints receiv...

The study found that on one hand, addressing complaints on social media improves customer relationship with the company.

The health ministry is also working out a pilot project to test the feasibility of bar-coding on drug packs to ensure authenticity of the p...

One thing the recession has accomplished for Americans: It's taken some of the hassle out of flying.

Drug makers are increasingly getting booked for launching new brands of price controlled medicines without a government fixed price.

Govt by a notification on August 2 has asked all concerned authorities to ensure that Advertising Standards Council of India (ASCI) codes a...