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CONSUMER COMPLAINTS ONLINE SHOPPING
Apparel retail growth to moderate to 13 pc in FY27 as consumers diversify spending: ReportIndia's clothing retail market is projected to achieve a growth rate of twelve to thirteen percent in the current fiscal year, a slight dec...
Government amends e-commerce rules to check price manipulation, dark patterns, fake sponsored listingsNew e-commerce rules will take effect from January 1, 2027. These amendments aim to strengthen consumer protection and transparency in onli...
Kerala man buys Rs 22,000 Samsung phone that stops working in 2 months; service centre seeks Rs 10,000 despite warranty, court orders Rs 37,499 payout rejecting liquid damage blameSamsung compensation news: A Kerala consumer commission ordered Samsung to refund a customer Rs 22,499 for a faulty mobile phone. The phone...
India’s organised apparel retail revenue to grow 12-13% in FY27, margins may shrink: CrisilProjected revenue growth in the organized apparel retail market is expected to reach between twelve and thirteen percent this fiscal year. ...
- Man refused to marry after turning 30, later joined a matrimonial site, but interested matches said they were already married; company ordered to pay him Rs 9000
A Kerala man who paid ₹5,800 for a 90-day M4 Marry.com subscription after struggling to find a marriage match had his account blocked befor...
CCI closes real money games-related case against GoogleIn 2022, Winzo Games Pvt Ltd filed a complaint against Google alleging restrictions for Real Money Games (RMG) on Google Play and about adv...
Karnataka food safety officials seize expired, mislabelled products from Amazon, Instamart units in BengaluruIn a recent crackdown, authorities in Karnataka uncovered significant violations at Amazon and Instamart facilities. During unannounced ins...
52% apparel makers expect higher festive sales, CMAI survey findsIndian apparel makers expect higher festive sales this year. Many members anticipate matching last year's sales performance. Rising raw mat...
Man ordered an iPhone Pro, instead received a fake Chinese phone with Apple logo; Court orders Flipkart to pay him Rs 1.7 lakhA Bulandshahr man who ordered an iPhone 14 Pro from Flipkart for Rs 1.43 lakh received a fake Chinese phone with a counterfeit Apple logo i...
Festive carts to get heavier; Pixxel’s $100 million fresh fuelHappy Monday! Online festive shopping is set to hit a new high this year. This and more in today’s ETtech Morning Dispatch.
Ecommerce festive sales set to rise almost 30%, quick commerce to gain share: AnalystsOnline festive shopping is expected to reach a new high this year, with ecommerce marketplaces and retailers seeing strong demand across ca...
India's festive season promises strong show as quick commerce reshapes online shopping battleIndia’s festive e-commerce season is expected to deliver healthy spending growth, with premium purchases coexisting with aggressive bargain...
Eleven dead after consuming spurious liquor in Madhya Pradesh's Sagar districtEleven people died and 54 fell ill from spurious liquor consumption. The illicit alcohol was reportedly supplied from Lalitpur in Uttar Pra...
A French giant heads back to India after 12 years with bigger betsCarrefour is back in India, but it is not rebuilding the hypermarket business it abandoned in 2014. This time, the French retailer is betti...
Luxury watchmakers say Gen-Z buying trends call for bold changesSwiss watchmakers face declining exports and a need for innovation. GenZ consumers seek excitement and emotion over status and brand loyalt...
Holiday membership for Rs 1.1 lakh promised 4-5 star hotels with meals: Customer gets 3-star stays, court orders full refund with 9% interestHoliday membership refund: A consumer commission has directed Park Club International to refund Rs 95,000 to a member who paid Rs 1.10 lakh...
From viral posts to raids: How online anger is reshaping India’s food-safety crackdownSocial media outrage is driving India's food-safety crackdown across the nation. Viral posts expose hygiene issues, prompting increased gov...
India's e-commerce market to hit USD 345 bn by 2030; dark stores to triple: ReportIndia's e-commerce market will nearly triple to USD 345 billion by 2030. Quick commerce is the fastest-growing segment, contributing signif...
Amazon sued by US FTC, 22 states over alleged $20 billion ad auction overchargesThe US FTC and 22 states have sued Amazon, alleging it manipulated digital advertising auctions and overcharged about 1.2 million customers...
For retailers, ecommerce highs come with headachesTata-owned retail chain Trent reported a 35% year-on-year jump in consumer complaints to over 300,000 in FY26, which its latest annual repo...