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CITIZEN GRIEVANCE REDRESSAL MECHANISM
RBI deputy guv asks financial entities' ombudsmen to provide effective complaint resolutionReserve Bank Deputy Governor Swaminathan J urged internal ombudsmen to ensure fair complaint resolutions. He asked them to identify recurri...13 Jul, 2026, 09.12 PM IST- SC seeks aviation rules in sealed cover amid concerns over airfares, passenger rightsThe Supreme Court has ordered the Centre to submit new aviation rules within two weeks. These rules are under the Bharatiya Vayuyan Adhiniy...13 Jul, 2026, 03.42 PM IST
- FSSAI urges citizens to report unsafe food, unhygienic kitchenThe FSSAI encourages citizens to report unsafe food practices using their mobile application. This initiative aims to curb the marketing an...12 Jul, 2026, 07.12 PM IST
- SC to hear on Jul 13 plea seeking guidelines to curb 'unpredictable fluctuations' of airfaresThe Supreme Court will hear a plea seeking airfare regulation guidelines. This plea addresses unpredictable fluctuations and ancillary char...12 Jul, 2026, 12.56 PM IST
- Swiggy Instamart gets 9 FSSAI notices following customer complaints on contaminated food, milkIndia's food regulator, FSSAI, issued nine notices to Swiggy Instamart. These notices followed multiple consumer complaints alleging unsafe...11 Jul, 2026, 03.31 PM IST
- Flight status delayed or cancelled due to heavy rain? Here's when you can claim a refund, free meals and hotel accommodationIndian passengers have rights during monsoon flight disruptions. Airlines must offer refunds or alternative flights for cancellations due t...10 Jul, 2026, 07.47 PM IST
- Senior citizen wins full refund and Rs 20 lakh compensation from Air India for defective business class seat that caused pain, vertigoSenior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to...10 Jul, 2026, 02.32 PM IST
- India monitoring Strait of Hormuz following recent ship attacksIndia closely monitors West Asia maritime tensions following recent ship attacks. No Indian-flagged vessels were among those recently attac...09 Jul, 2026, 02.04 AM IST
- Delhi's ₹8,300 crore clean air project to include AI monitoring, EV roadmap under World Bank frameworkDelhi's ₹8,300-crore clean air program will launch in September 2026. This initiative will use AI for construction site monitoring and deve...08 Jul, 2026, 08.11 PM IST
- AI to fake cleanups, GPS app to skip work: Gurugram civic body officials fired for using AI-edited photos to show garbage complaint was resolved; MCG says waste was still lying at the siteGurugram Municipal Corporation has fired an assistant sanitation inspector for using AI to fake the resolution of a garbage dumping complai...05 Jul, 2026, 10.27 AM IST
- Telegram notice may not have legal backing: IFFThe Internet Freedom Foundation (IFF) has challenged the government's notice to Telegram regarding pirated content, questioning its legal b...04 Jul, 2026, 09.50 PM IST
- Government directs Telegram to curb piracy, submit action taken report within 15 days, cites OTT complaintsThe government has issued a stern notice to Telegram, demanding immediate action against pirated films and OTT content. This move signals a...04 Jul, 2026, 01.14 PM IST
- Delhi HC directs GAC to decide plea seeking removal of Dhruv Rathee's video within 15 daysThe Delhi High Court has ordered the Centre's Grievance Appellate Committee to decide within 15 days an appeal seeking the removal of a con...03 Jul, 2026, 03.12 PM IST
- PM Modi reviews four major projects worth Rs 30,000 crore, calls for timely completion under PM Gati Shakti frameworkPrime Minister Narendra Modi chaired the 52nd PRAGATI meeting, reviewing infrastructure projects exceeding ₹30,000 crore to boost economic ...25 Jun, 2026, 09.30 AM IST
- Filing pension complaints gets easier as PFRDA rolls out AI-enabled Pension Sahayak: Key features explainedPFRDA has launched Pension Sahayak, an AI-powered platform simplifying pension grievance redressal. This upgrade from the old CGMS offers w...22 Jun, 2026, 06.24 PM IST
- PFRDA launches AI-powered portal to transform pension grievance redressalThe PFRDA has unveiled 'Pension Sahayak,' an AI-powered platform designed to streamline pension services. This initiative aims to boost inc...22 Jun, 2026, 02.25 PM IST
- India, South Korea discuss cooperation in digital governance, citizen-centric service deliveryIndia and South Korea are exploring enhanced cooperation in digital governance, e-government, and citizen-centric service delivery. Discuss...20 Jun, 2026, 05.15 PM IST
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