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CALL CENTER OUTSOURCING
Psychology says adults who get anxious when their phone battery drops below 50% are not overreacting: Why people treat smartphones like a safety blanketPsychology suggests that adults who become anxious when their phone battery drops below 50% are rarely overreacting. More often, they are r...- Why Amazon has struggled to crack IndiaAmazon's India strategy is changing: under new leadership, the company is focusing on profitability over rapid growth. This shift comes as ...
- PM Modi’s high stakes push for sovereign AI faces reality checkIndia is striving to build its own artificial intelligence capabilities, aiming for self-reliance and global export. However, the nation fa...
- These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 28%There are two ways to deal with the kind of uncertainty the US-Iran war has brought to the stock market. First, you could just sit it out a...
- Intel CEO who won over Donald Trump and Elon Musk now needs a breakthroughIntel CEO Lip-Bu Tan is entering his second year with renewed optimism, securing interest from tech giants like Apple and Tesla, and seeing...
- AMD forecasts revenue above expectations on strong AI demand, shares jump 12%Advanced Micro Devices anticipates strong second-quarter revenue driven by high demand for its AI chips. The company's data center segment ...
- AMD Stock price jumps big after Advanced Micro Devices earnings call forecast second-quarter revenue above Wall Street expectationsAMD Stock Price: Advanced Micro Devices forecast second-quarter revenue above Wall Street expectations on Tuesday.
- India’s real estate will meet the reality of agentic AIIndia’s IT slowdown, driven by AI-driven automation and shrinking outsourcing demand, is beginning to hit real estate, mortgages, and emplo...
- SpaceX targets in-house GPUs as it warns investors of chip supply, costsSpaceX is preparing for a major IPO and has revealed ambitious plans to manufacture its own graphics processing units, or GPUs. These chips...
- Fusion CX acquires S4 Communications to expand BPO servicesFusion CX has acquired S4 Communications to enhance its telecom and utilities services with advanced technologies. The acquisition adds ove...
- US senator introduces bill aimed at protecting call centre jobsThe bill also guarantees US customers the right to ask to transfer their call to a customer service agent who is physically located in the ...
- Indian IT outsourcing companies reverse 20-year jobs flow by setting up centres in USIndian outsourcing companies are finding it tougher to get visas for workers brought from India, and some US businesses want to outsource —...
- Obama campaign attacks Romney over outsourcingObama's re-election team targeted his Republican rival Mitt Romney, alleging that he outsourced jobs to India when he was Governor of Massa...
- Passport services for Indian nationals outsourcedPassport related services for Indian nationals in the US have been outsourced to a subsidiary of a Switzerland-headquartered company.
- India monitoring US call centre bill: Nirupama RaoRao said, “We are currently making a detailed analysis of the impact of the bill on the BPO industry and are in touch with Nasscom and rela...
- Delta Air Lines stops outsourcing reservation calls to IndiaDifficulty understanding the call center agents in India was a concern among some customers over the years.
- US outsourcing company Convergys expands Philippines operationsThe outsourcing company Convergys Corp is expanding again in the Philippines.
- Domestic call center revenues to exceed Rs 8500 cr in FY-08A study by a IT magazine states that growth in the domestic call center industry will accelerate to 65%, up from 42% in the previous year. ...
- Outsourcing industry faces growing health problems, from obesity to depressionCall centers and other outsourced businesses such as software writing, medical transcription and back-office work employ more than 1.6 mill...
- American Airlines call center comes to IndiaAmerican Airlines, a founding member of the Oneworld Alliance, has announced the shifting of its Asia-Pacific call center operations to Ind...
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