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BUSINESS CRM
Born out of microfinance, Bandhan Bank now bets big on AI and digital bankingAs Bandhan Bank accelerates its transition from a microfinance-led institution into a universal bank, Executive Director & COO Ratan Kumar ...20 May, 2026, 01.17 PM IST- Salesforce India employees expand to 17,000Salesforce has grown its India workforce to over 17,000 employees. The company's revenue has surged by more than 47 percent, reaching USD 1...19 May, 2026, 07.21 PM IST
- Salesforce not building AI to displace humans: Vala AfsharSalesforce is developing digital labor platforms using AI. The company emphasizes that these AI tools are designed to enhance human capabil...18 May, 2026, 10.43 PM IST
- Cars24 operating loss narrowed in FY26, revenue grew 27%: CEO Vikram ChopraUsed-car platform Cars24 reported a 27% revenue jump to Rs 1,411 crore in FY26, significantly cutting losses by 36%. The company achieved E...07 May, 2026, 12.24 PM IST
- An old legacy lights up: AI takes on decades of tech debtHelping enterprises unshackle billions of lines of legacy code they are buried under unlocks opportunities for Indian IT. But firms, especi...05 May, 2026, 08.47 AM IST
- How AI Is changing marketing from guessing to precise, measurable outcomesET Most Innovative AI Product Awards 2026 recognises impactful AI solutions. Marketing & Customer Engagement highlight data-driven strategi...04 May, 2026, 03.55 PM IST
- Paradise Biryani plans ₹100-crore fundraiseParadise Biryani plans to raise ₹100 crore. This funding will fuel aggressive expansion. The iconic Hyderabadi brand aims to open 100 new o...27 Apr, 2026, 08.51 AM IST
- AI-led small and medium business platforms see growth push; BusinessBay.io says India emerges key market for digital business toolsAI-driven business automation platforms are increasingly focusing on India as a key growth market, driven by rising digital adoption among ...26 Apr, 2026, 11.10 AM IST
- How to pick the right CRM software and enhance productivity of your business?It plays a significant role in enhancing the productivity of companies by providing a range of features and functionalities that help autom...03 May, 2023, 12.15 AM IST
- Pandemic fuels Kapture’s growth as SMBs look for CRM solutionsThe company’s all-in-one customer service platform delivers intelligent and contextual solutions that help companies lower their operationa...30 Jun, 2021, 11.16 AM IST
- Dineout acquires Torqus, a restaurant focused cloud-based Point of Sale systemThis is Dineout’s third acquisition and second this year after Gourmet Passport. Dineout has first acquired Inresto in 2015.28 Nov, 2018, 11.13 AM IST
- CRM Software: A guide to how SMEs can boost its customer relationsAlthough it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...08 Jun, 2018, 10.49 AM IST
- 50% of Fortune 1000 organizations to get a worthwhile return from social CRM, says GartnerAccording to analyst firm Gartner, the adoption of social applications by sales, marketing and customer service departments continues to gr...05 May, 2012, 01.20 PM IST
- CRM software revenue reached $12 bn in 2011: GartnerGartner's '2012 CEO Survey' revealed that the CRM sector is forecast to grow 7 per cent in 2012 and CRM has moved up from the No 18-ranked ...26 Apr, 2012, 03.04 PM IST
- Social CRM market to surpass $1 bn in revenues by end-2012: GartnerThe global social Customer Relationship Management (CRM) market is forecast to achieve $ 1 billion in revenues by end-2012.10 Sep, 2011, 11.08 PM IST
- Microsoft launches CRM solutionMicrosoft India on Wednesday launched its customer relationship management (CRM) software to help businesses optimise costs and streamline ...28 Jan, 2009, 05.20 PM IST
- Strategic movesFor companies big and small CRM has become a necessity - SMEs in particular have realised its vast importance.24 Jul, 2007, 04.58 AM IST
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