Air India has been ordered to pay Rs 1.5 lakh in compensation to a father and daughter. They experienced broken seats, unhygienic washrooms...

If your business or first-class seat is downgraded to economy, you can still claim compensation. Keep proof like photos and boarding passes...

Comedian Vir Das expressed his frustration with Air India. He pre-booked a wheelchair for his wife, who had a fractured foot. Upon arrival ...

AAP president Amit Palekar criticized Air India on X, alleging he was told just before departure that his business class seat on a Delhi-Se...

Aviation watchdog DGCA has urged airlines to conduct regular seat inspections to maintain serviceability, with Air India implementing a wee...

Punjab BJP chief Sunil Jakhar highlights safety concerns after encountering a broken seat on a Chandigarh-Delhi IndiGo flight in January. H...

Senior BJP leader Shivraj Singh Chouhan expressed concerns about Air India's services after experiencing faulty seating and passenger incon...

At first, the airline asked the flyer to "check beneath the seat". Eventually, a crew member provided a spare cushion from another seat.

Air India plans to lease three Boeing 777-300 ER from Singapore Airlines for its fleet modernisation strategy, in addition to the 11 leased...

As per the news report, the airlines will soon have a new colour scheme, new designs for cabin interiors, and new uniforms for crew members...

The move comes after multiple complaints from passengers that despite booking business class tickets, they were made to fly economy as seat...

While premium economy will be added to wide body fleet, more comfortable seats to replace the current one in narrow body aircraft.

MD & CEO Campbell Wilson described the revival of Air India as not a "T20 match" but a "Test match". The airline firstly aim to restore its...

As per Rule 53 of The Aircraft Rule, 1937, all materials including the aircraft seat shall conform to approved design specifications, the D...

On Monday, a passenger posted on social media a couple of pics of shabby interiors including a broken armrest of Air India's Airbus A320 ai...

Several business class passengers last week took to social media to vent out their anger over being bitten by bed bugs on the Newark-Mumbai...

The study analysed 16,930 conversations among 13,010 consumers between November 1, 2017, and April 30, 2018, on social media platforms, blo...