Emerging roles in the BPM industry — which generated $48.8 billion in revenue as of FY2024 — include data scientist analyst and AI strategy...

BPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...

The Mumbai-headquartered firm is witnessing clients veering towards a mild recession in the marketplace where strong demand trends for the ...

Data analytics, automation becoming integral part of BPM offerings

Flow connects with over 75 data sources and helps WFM managers to forecast confidently using AutoML.

Infosys BPM has extended by five years its strategic collaboration with Newmont Corporation to standardise and digitise delivery models acr...

Genpact, EXL Services and WNS register healthy growth as clients increase investments in data analytics.

Unlike how it was in the past, Kapoor said that clients are asking firms to do much more comprehensive work and provide end-to-end business...

The Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...

The deeper truth for Brown’s constituency — it’s not any one country taking away US jobs. It is technology, specifically, the automation of...

The IT-BPM sector would hire at a rate of 3-3.5% a year, compared with the historical rate of 6%-6.5%, taking the total headcount to 4.5 mi...

The centres aim to brand India as a global innovation hub in the fields and will integrate innovators, buyers, academia and the government,...

"We are a $26 billion industry and looking at $50 billion mark by 2020. The Modi government has taken many strides in spurring growth.

The US-listed business process management company is also setting up a small operations unit in South Africa, chief executive of EXL Servic...

IT industry body Nasscom expects analytics to emerge as the second biggest BPM (business process management) segment by 2016.

The BPM industry has potential to double its revenue growth to $42-50 billion and employ 2 million people by 2020, Nasscom President R Chan...

New and specialist skills are becoming critical for the Indian IT and business process management (BPM) sectors.