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BPM ANALYTICS COMPANY
A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...- Vertex Group acquires $4M digital CX businessThis move is part of Vertex Group’s robust growth agenda, which includes targeting more than two strategic acquisitions annually over the n...
- BPM company WNS acquires US firm Kipi.ai to boost AI servicesWNS Holdings acquires US-based Kipi.ai to enhance its AI and analytics capabilities on the Snowflake platform. The deal, with undisclosed f...
- Tech to change job landscape in BPM industry over 3 years: Nasscom-Indeed reportEmerging roles in the BPM industry — which generated $48.8 billion in revenue as of FY2024 — include data scientist analyst and AI strategy...
- Indian BPM companies must rethink approach to talent, prioritise right skills: ReportBPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...
- Indian BPM could gain from a mild slump: WNS CEO Keshav MurugeshThe Mumbai-headquartered firm is witnessing clients veering towards a mild recession in the marketplace where strong demand trends for the ...
- BPM Companies turn to cost-saving deals in new normalData analytics, automation becoming integral part of BPM offerings
- Business intelligence startup Intellicus launches workforce management solutionFlow connects with over 75 data sources and helps WFM managers to forecast confidently using AutoML.
- Infosys BPM, US gold miner Newmont extend collaborationInfosys BPM has extended by five years its strategic collaboration with Newmont Corporation to standardise and digitise delivery models acr...
- Large BPM firms ride digital data analytics waveGenpact, EXL Services and WNS register healthy growth as clients increase investments in data analytics.
- Business transformation deals surge in BPM companiesUnlike how it was in the past, Kapoor said that clients are asking firms to do much more comprehensive work and provide end-to-end business...
- CEOs of BPM companies say deals getting bigger as digital plays major roleThe Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...
- BPO firms with Indian operations have a 3-step plan to manage anti-offshoring waveThe deeper truth for Brown’s constituency — it’s not any one country taking away US jobs. It is technology, specifically, the automation of...
- IT-BPM employees will need new skills to survive: EY & Nasscom studyThe IT-BPM sector would hire at a rate of 3-3.5% a year, compared with the historical rate of 6%-6.5%, taking the total headcount to 4.5 mi...
- Centre of excellence to take the call for BPOsThe centres aim to brand India as a global innovation hub in the fields and will integrate innovators, buyers, academia and the government,...
- Business Process Management industry seeks Centre's support to spur growth"We are a $26 billion industry and looking at $50 billion mark by 2020. The Modi government has taken many strides in spurring growth.
- EXL Service plans to start operations in China, looking to grow in Europe and Australia organicallyThe US-listed business process management company is also setting up a small operations unit in South Africa, chief executive of EXL Servic...
- Firstsource invests in analytics startup Nanobi Data and AnalyticsIT industry body Nasscom expects analytics to emerge as the second biggest BPM (business process management) segment by 2016.
- BPM industry could double revenue growth to $42-50 billion by 2020: Nasscom Prez R ChandrashekharThe BPM industry has potential to double its revenue growth to $42-50 billion and employ 2 million people by 2020, Nasscom President R Chan...
- IT industry to reskill staff as newer technology reshapes businessNew and specialist skills are becoming critical for the Indian IT and business process management (BPM) sectors.
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