Missed your flight from Dubai? Here’s what to do next for a refundDubai has launched new rules for airline refunds and passenger rights. The Aviation Consumer Welfare Directive sets responsibilities for ai...
05 May, 2026, 12.38 PM IST
Airline loses bag with sacred items; Indian passenger to get Rs 1.19 lakh compensationAn Indian airline has been ordered to pay Rs 1.19 lakh to passengers for losing checked-in baggage containing sacred items and costly cloth...
27 Apr, 2026, 07.00 AM IST
Flight cancelled? Simple steps to get refund, rebook fast & avoid travel stress amid rising fuel costsFlight cancellations are rising due to high fuel costs and global issues. Many travelers may face delays, changes, or confusion about their...
25 Apr, 2026, 05.40 AM IST
Air India offers Rs 1,000 to a Bengaluru frequent flyer for a damaged bag; Passenger files case, gets Rs 17,000A Bengaluru flyer has won compensation after an 18-month battle with Air India. After a flight to Delhi, he found his trolley bag damaged a...
09 Mar, 2026, 12.20 PM IST
MoCA directs IndiGo to trace and deliver passenger baggage within next 48 hours amid flight disruptionsIndiGo faces strict directives from the Ministry of Civil Aviation. All passenger refunds for disrupted flights must be completed by Decemb...
06 Dec, 2025, 06.33 PM IST
Passenger wins Rs 2 lakh as airline lost check-in bag containing his wife’s gold jewellery; Know how he wonOn May 27, SpiceJet was ordered by the Delhi State Consumer Commission to pay Rs 2 lakh to a passenger for losing a checked bag in 2013. Th...
20 Jun, 2025, 10.16 AM IST
IndiGo offers flyer Rs 2,450 for missing bag worth Rs 45,000. Passenger wonders 'if the plane was leaking bags'An IndiGo passenger expressed dissatisfaction with the airline's minimal compensation of ₹2,450 for a lost bag containing valuables worth ₹...
26 Aug, 2024, 03.20 PM IST
Fare play: Carriers in a spin over ministry's proposalsGovt had proposed new rules for the benefit of flyers, like relaxation of cancellation charges and increase in compensation for lost & dama...
25 May, 2018, 11.29 AM IST
SpiceJet asked to pay Rs 60,000 for losing passenger's luggageThe apex consumer court has asked SpiceJet to pay compensation and penalty of Rs 60,000 to a Tripura resident for losing his luggage in one...
01 Jan, 2016, 06.38 PM IST
Flyers set for higher payoffs from airlinesIf a person dies or suffers bodily injury in an air crash or some other aviation-related accident, the compensation is now Rs 90 lakh.
19 Mar, 2015, 12.51 PM IST
Air India rapped for calling claimant fake, to pay Rs 12.24 lakh for lossNational carrier Air India has been pulled up by a consumer forum here for terming a garment exporter whose baggage was lost as a fraudulen...
08 Feb, 2013, 05.35 PM IST
- Airlines need to rework pilferage compensation
How do you claim compensation if your checked-in airline baggage is not lost but pilfered?
09 Oct, 2009, 01.31 PM IST
- Travellers on Indian carriers to get higher compensation
A substantial hike in compensation to travellers in Indian carriers for loss of lives or of baggage and cargo on international flights is i...
11 May, 2009, 06.10 PM IST
- Compensation hiked for air travellers
Air travellers would soon be entitled to far higher compensation in case of an accident, loss of baggage or damage to baggage.
01 May, 2008, 02.57 AM IST
- Emirates Airlines to pay Rs 2 lakh for baggage loss
Emirates Airlines has been told by a consumer court to shell out Rs two lakh as compensation to a doctor whose baggage, carrying his resear...
14 Apr, 2008, 07.40 PM IST
- United Airlines to pay Rs 50k for delay in baggage delivery
United Airlines has been directed by the Delhi Consumer Commission to pay Rs 50,000 to an exporter whose dream of displaying some handicraf...
13 Apr, 2008, 09.10 AM IST
- Don't let your baggage fly away from you!
Domestic low-cost carriers in India shy away from paying standard international compensation for (checked) baggage loss. Fancy a flight in ...
25 Dec, 2007, 01.47 AM IST