Tech Mahindra is acquiring an 85% stake in Canadian wealth management firm Avant Techno Solutions for CAD 28 million. This strategic move a...

Educated youth are now creating jobs in Patna, Bihar, instead of seeking them in metros. Initiatives like Start-up India are driving this c...

Indian-American investor Vinod Khosla predicted that by 2050, traditional jobs may become largely unnecessary as AI advances across industr...

India's white-collar hiring saw a 3% year-on-year increase in January 2026, driven by non-IT sectors and fresher recruitment. BPO/ITES and ...

While there is talk of AI displacing various entry-level and lower-end jobs in call centres, experts say that it could create high-value ro...

Capgemini's $3.3 billion acquisition of WNS signals a resurgence of the IT-plus-BPO model, driven by the need for AI integration. Analysts ...

Capgemini plans to acquire WNS for $3.3 billion to strengthen its business process outsourcing. The deal awaits shareholder and regulatory ...

According to EY India's survey, this productivity boost, impacting 500 roles, will result from both the IT industry integrating GenAI eleme...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are using AI tools t...

Earlier, Asia-focused PE fund BPEA EQT had tried to acquire Suneratech. Suneratech helps enterprises enable digital transformation with a t...

According to Tech Mahindra, the joint go-to-market approach will address verticals like Communications, Media & Entertainment, Healthcare &...

Human resource and search experts estimate a 50-60% higher demand for AI and robotics professionals in 2018 even as machines take over repe...

A report states that jobs such as manual testing, infrastructure management, BPO and system maintenance will massively decline over the nex...

Sikka, in his recent commentary , admitted that the new wave of innovation hasn't reached the BPO business, referring to very little automa...

The software services major posted a net profit of Rs 2,286.5 crore in January-March 2015, 2.1 per cent higher than Rs 2,239.1 crore a year...

Amelia is a virtual engineer that mimics the way an engineer works and helps answers technical queries over phone in a fraction of time hum...

Eliza is IPsoft's virtual service desk employee, and is someone you can see on your computing screens when you interact with her. She handl...