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AIRLINE CUSTOMER SATISFACTION
Just passion, perseverance not enough. Vivek Oberoi, who has Rs 1200 crore net worth, reveals why people fail - ‘You are working 25 hours a day but if….’- Air India rolls out premium makeover: New cabins, lounges, and aircraft to boost revenue
- Best US budget airlines revealed - one offers flights starting at just $38
- JetBlue or Delta: Surveyors choose the best airlines in USA for travel in 2025JD Power has conducted a survey of more than 10,000 people, who travelled on a North American airline within a month of taking the question...07 May, 2025, 09.39 PM IST
- The best and worst airlines in the world; this Indian airline made it to the bottom of the listAirHelp Inc. released its 2024 report ranking global airlines. The ranking evaluates customer experience, flight disruptions, and passenger...04 Dec, 2024, 07.42 PM IST
- Delta Air Lines, Southwest Airlines emerge winners in top US airline survey. Check full listJ.D. Power's North American airlines customer satisfaction survey for 2024 results are out and Delta Air Lines and Southwest Airlines have ...09 May, 2024, 02.20 AM IST
- IndiGo announces trial of in-flight entertainment on Delhi-Goa routeIndiGo, India's largest airline, is set to introduce in-flight entertainment on its Delhi-Goa route from May 1, offering passengers access ...23 Apr, 2024, 07.53 PM IST
- 'I do hope I land safely!': Cushionless seats on Bengaluru-Bhopal IndiGo flight raises safety concerns; Airline clarifiesIndiGo faces scrutiny as passengers share photos of missing seat cushions on flights. The airline responds, explaining the cushions are rem...07 Mar, 2024, 06.17 PM IST
- Indigo launches AI chatbot 6Eskai; answers customer queries in 10 languages and helps to book ticketsIndia's IndiGo has launched an AI chatbot, 6Eskai, which addresses customer queries in 10 languages and offers a unique ticket booking plat...27 Nov, 2023, 03.13 PM IST
- Has Apple lost its perspective to lead through innovation and design?CEO Tim Cook seems to be leading Apple without any unique or clear perspective that drives innovation.08 May, 2019, 06.09 AM IST
- Vistara introduces 'no frills' fares for passengers looking for cheap faresEffective August 2, 2018, travellers will have the freedom to choose from thoughtfully designed bundles of features and services at differe...31 Jul, 2018, 07.40 PM IST
- Airbus increases list-prices by 2%"Airbus has increased the average list-prices by 2 per cent across the product line, effective January 1," the statement said.15 Jan, 2018, 08.56 PM IST
- Air India CMD Rajiv Bansal urges employees to be physically fitEver since, Bansal took over he has initiatED steps to improve the carrier's on-time performance and the crew has been told that there will...26 Sep, 2017, 01.46 PM IST
- On-time performance: Air India chief Rajiv Bansal says will act on those who fail to actTaking over the reins of the disinvestment-bound national carrier less than two weeks ago, Rajiv Bansal has initiated steps to cut down cos...03 Sep, 2017, 12.52 PM IST
- Air India aims to achieve 75% customer satisfaction for star voting rightsWe have to achieve 75% of the customer satisfaction plan to be able to fetch voting rights in the Star Alliance,” a senior Air India execut...04 Aug, 2014, 04.00 AM IST
- Wait or Sate? It's all about keeping customers at least notionally happyCustomer anticipation and satisfaction are two capricious variables that every service industry seeks to master in order to succeed15 Nov, 2011, 07.10 AM IST
- A380 deliveries hit by Rolls-Royce engine failure: AirbusDeliveries of the Airbus A380 superjumbo airliner will be cut this year from the planned 20 to 19, because of the failure of a Rolls Royce ...15 Dec, 2010, 05.41 PM IST
- Patel tells Air India to 'perform or perish'Flag carrier Air India on Saturday was asked by Civil Aviation Minister Praful Patel to either perform or perish due to competition from a ...07 Jun, 2008, 10.12 PM IST
- US airline customer satisfaction drops lowest since 2001Passengers are more dissatisfied with US airlines' customer service than they have been in years at a time when carriers are charging more ...20 May, 2008, 06.24 PM IST
- RAK Airways launches daily non-stop flights to KozhikodeRAK Airways, the fourth national airline of UAE, will start its first India operations with daily non-stop flights to Kozhikode from tomorr...22 Apr, 2008, 08.11 PM IST
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