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AIRLINE BAGGAGE COMPLAINT
Delhi couple’s bags arrived ripped open after flight; court orders airline to pay Rs 3.61 lakhA Delhi consumer commission has ordered American Airlines to pay over Rs 3.61 lakh to a Delhi couple as compensation for two damaged checke...- IndiGo reservation system restored after second technical disruption this week, bookings hitIndiGo's reservation system was restored Friday after technical issues disrupted bookings. The airline's website and app experienced interm...
- Delayed, lost and mishandled: Air travellers had one big complaint in July, their baggageDelayed and lost baggage caused the most passenger dissatisfaction in July. This issue accounted for nearly one-third of all airline compla...
- Consumer court junks plea against airline, 'enforcing baggage limit, check-in deadline no deficiency in service'A consumer commission dismissed a passenger's complaint against Brussels Airlines. The passenger refused to pay excess baggage fees and mis...
- Air India offers Rs 1,000 to a Bengaluru frequent flyer for a damaged bag; Passenger files case, gets Rs 17,000A Bengaluru flyer has won compensation after an 18-month battle with Air India. After a flight to Delhi, he found his trolley bag damaged a...
- Consumer panel asks Flynas Airlines pay Rs 1.25 lakh to passenger for baggage lossFlynas Airlines faces consumer commission's order. The airline must compensate a passenger over Rs 1.25 lakh. This is for a lost bag on a M...
- Air India passengers can now track checked-in bags by scanning baggage tagsAir India has introduced an AI-based feature in its mobile app that allows passengers to track their checked-in bags by scanning baggage ta...
- In India, most complaints by flyers are about harassment by airline staffAn official document lists out the complaints filed by passengers with the civil aviation ministry.
- Passenger complaints about baggage mishandling on rise: DGCAFailure to load the bags onto the aircraft, tagging errors and technical issues were cited by sources in the airline industry as some of th...
- Complaints’ log: Air India, Jet & Indigo are flying lowOf the 677 passenger-related complaints received by domestic airlines, Air India topped the list with 237 complaints, followed by Jet and I...
- IndiGo: Baggage damaged on flightIndiGo allegedly manhandled the luggage, causing it to tear during flight from Madurai to Pune; some items misplaced
- How did you arrive at Rs 100/kg for excess baggage: Delhi High Court to DGCAAs per the new regulation effective from July 1, airlines have been asked to charge Rs 100 per extra kg till 20 kg as against their current...
- Changes proposed in air travel rules, covers refunds, excess baggage and moreCivil Aviation Minister Ashok Gajapathi Raju said the measures followed complaints from passengers that issues concerning them are not gett...
- IndiGo accounts for over a third of lost baggage complaintsBesides baggage problems, other complaints received by the airline are related to issues such as refund, flights, customer service and fare...
- Air India's lax regulation, lethargy & shoddy compensation leading to menace of misplacing baggageEarlier this month, Sitharaman reached Cairns for the G20 summit without her baggage since Air India unloaded it in Melbourne instead of Sy...
- GoAir cuts free hand baggage to 7kg from June 1After reduced free check-in baggage weight, domestic flyers will now be able to carry less as cabin or hand baggage inside the aircraft.
- Air India rapped for calling claimant fake, to pay Rs 12.24 lakh for lossNational carrier Air India has been pulled up by a consumer forum here for terming a garment exporter whose baggage was lost as a fraudulen...
- Poor services affect Indira Gandhi International Airport's reputationThe IGI airport may rank among the best in the world but passengers are not happy with the services as seen in the large number of complain...
- United Airlines to pay Rs 50k for delay in baggage deliveryUnited Airlines has been directed by the Delhi Consumer Commission to pay Rs 50,000 to an exporter whose dream of displaying some handicraf...
- Airlines to allow laptops as check insThe civil aviation regulator will soon relax the law which will allow laptops as any other hand baggage.
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