Zoho, on Tuesday, unveiled its agentic AI capabilities across its platform, allowing enterprises to access, create, and deploy intelligent,...

AI agents are all the rage right now. ET decodes how businesses are optimising workflows with AI agents and what are the challenges along t...

PayGlocal is an international payments-focused startup and has also applied for a cross-border payments licence. That application is still ...

Vaz, who had joined Swiggy as its head of engineering and data science, was promoted to the CTO post in 2020 after Rahul Jaimini, who cofou...

This time last year, India’s startup ecosystem was counting unicorns. Now, it’s tallying layoffs. According to data compiled for us by Long...

Developed in November 2016 by a core team of engineers and product managers who moved to the satellite office, Zoho Desk competes with over...

Firms turn to ‘efficient growth’ and ‘path to profitability’ as buyers review their spends.

Ganesan, who sold his in-app chat business Konotor to Freshworks, launched Rocketlane in the middle of the pandemic. The startup raised $18...

Move over Chennai and Bengaluru, a number of SaaS startups are springing up and creating global products out of Tier II and Tier III cities...

Zoho's team can build customised solutions using any of the company's more than 50 apps, which will be made available for free to governmen...

Indian SaaS companies have always used digital marketing to reach out to customers as their primary customer base has been largely overseas.

ManageEngine, the enterprise IT division of Zoho surveyed over 500 IT professionals to understand the challenges faced by them during this ...

Freshworks has indeed come a long way. Here's what makes the business software company click.

Zoho Desk uses data to organise tickets and present information to agents so that they can better understand a customer's problem and resol...

The funding comes a year after Freshdesk raised its series E round in 2015, when the startup was valued at $500 million.

The cloud-hosted application, shared on Google Play Store, can ascertain who is coming for the get-together, collect their addresses, phone...

The three-year- old company thatofferscustomermanagement software as a service will now alsoprovideatooltohelpmanage information technology...