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ZOHO DESK
AI is the pin popping SaaS inflated balloon: Zoho founder Sridhar Vembu on Anthropic shockZoho founder Sridhar Vembu has warned that AI is bursting the “inflated” SaaS bubble, as automation threatens core coding and professional ...- 10th pass. Once a security guard. Now a top software developer at Indian IT company. Inspiring story of Tamil Nadu man will blow your mindA former security guard at Zoho, Abdul Alim, has transitioned into a software development engineer, demonstrating remarkable resilience and...
- Hot day, missing remote: Rs 50,000 cr man, Sridhar Vembu, shares 'smart fan' problems. Netizen’s hilarious 3-step fix wins the internetZoho's Sridhar Vembu humorously shared his frustration on X about the overly complicated process of turning on a 'smart' fan in his office,...
- Zoho embraces AI era post-DeepSeek with new agentic technologyZoho, on Tuesday, unveiled its agentic AI capabilities across its platform, allowing enterprises to access, create, and deploy intelligent,...
- Agent Cody Banks on AI: how businesses are optimising workflows with AI agentsAI agents are all the rage right now. ET decodes how businesses are optimising workflows with AI agents and what are the challenges along t...
- PayGlocal gets RBI nod to operate as online merchant payments companyPayGlocal is an international payments-focused startup and has also applied for a cross-border payments licence. That application is still ...
- Swiggy CTO Dale Vaz resigns; Eruditus’ FY22 revenue jumps 87%Vaz, who had joined Swiggy as its head of engineering and data science, was promoted to the CTO post in 2020 after Rahul Jaimini, who cofou...
- Startups laid off 18,000 employees in 2022; Udaan, Ola, Oyo saw the most senior-level exitsThis time last year, India’s startup ecosystem was counting unicorns. Now, it’s tallying layoffs. According to data compiled for us by Long...
- Zoho Desk goes past one-lakh customer markDeveloped in November 2016 by a core team of engineers and product managers who moved to the satellite office, Zoho Desk competes with over...
- SaaS companies lean on core business to ride out US market stormFirms turn to ‘efficient growth’ and ‘path to profitability’ as buyers review their spends.
- SaaS startup Rocketlane bets on customer onboarding segmentGanesan, who sold his in-app chat business Konotor to Freshworks, launched Rocketlane in the middle of the pandemic. The startup raised $18...
- Tech takes a SaaSsy step out of BharatMove over Chennai and Bengaluru, a number of SaaS startups are springing up and creating global products out of Tier II and Tier III cities...
- Zoho extends its apps to those fighting Covid-19 in IndiaZoho's team can build customised solutions using any of the company's more than 50 apps, which will be made available for free to governmen...
- How India’s SaaS sector is upending the legacy business model by remote marketingIndian SaaS companies have always used digital marketing to reach out to customers as their primary customer base has been largely overseas.
- 70% IT professionals believe remote ITSM has been effective during the pandemic: SurveyManageEngine, the enterprise IT division of Zoho surveyed over 500 IT professionals to understand the challenges faced by them during this ...
- The making of Freshworks: From the ‘middle of nowhere in Chennai’ to a freshly-minted unicornFreshworks has indeed come a long way. Here's what makes the business software company click.
- Zoho launches first-ever rural built context-aware help desk softwareZoho Desk uses data to organise tickets and present information to agents so that they can better understand a customer's problem and resol...
- Freshdesk raises $55mn in series F from Sequoia Capital India, Accel PartnersThe funding comes a year after Freshdesk raised its series E round in 2015, when the startup was valued at $500 million.
- XLapp: Do-it-yourself mobile app platform finds many takersThe cloud-hosted application, shared on Google Play Store, can ascertain who is coming for the get-together, collect their addresses, phone...
- Mid-sized firms fresh target of Freshdesk toolsThe three-year- old company thatofferscustomermanagement software as a service will now alsoprovideatooltohelpmanage information technology...
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