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WNS BPM SECTOR
Major BPMs pivot to agentic AI to raise automation efficiencyTop BPM firms like Genpact, EXL, and WNS are integrating AI agents for end-to-end workflow automation. While AI reduces traditional jobs, i...15 Feb, 2025, 02.54 PM IST- WNS opens 60,000 sq ft delivery centre in HyderabadBusiness process management (BPM) solutions provider WNS Holdings' Hyderabad office has a total of around 1,400 employees. The new center, ...14 Mar, 2024, 06.46 PM IST
- Indian BPM could gain from a mild slump: WNS CEO Keshav MurugeshThe Mumbai-headquartered firm is witnessing clients veering towards a mild recession in the marketplace where strong demand trends for the ...04 Apr, 2023, 06.11 AM IST
- BPM Companies turn to cost-saving deals in new normalData analytics, automation becoming integral part of BPM offerings13 Feb, 2023, 06.00 AM IST
- WNS sees travel and hospitality recovery in vaccinated countriesClients in Western geographies are also becoming more comfortable about investing in growth since they and their customers are vaccinated a...03 Jun, 2021, 03.48 AM IST
- BPM firms get more staff back to work in small towns amid stringent restrictions in metrosMost employees in metro cities are working from home due to strict restrictions on the movement of people and as the number of Covid-19 cas...03 Jul, 2020, 12.22 PM IST
- Covid lockdown: BPM firms see sluggish quarter, to defer promotions and hikesAnalysts said other BPM companies are also taking cost-cutting measures, such as delayed increments and promotions, as they increasingly lo...28 Apr, 2020, 10.41 AM IST
- Nasscom will Push for New-age Skills Adoption: Nasscom chairmanNasscom last year started the FutureSkills platform, opening up opportunities for the member companies to get their employees trained in em...27 Apr, 2019, 12.05 PM IST
- Can WNS transform itself in its bid to multiply its revenues?After successfully riding the analytics opportunity, WNS is looking to activate the next growth phase.09 Dec, 2018, 05.43 PM IST
- CEOs of BPM companies say deals getting bigger as digital plays major roleThe Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...08 Oct, 2018, 07.41 AM IST
- In this season of IT woes, BPM stays afloatThe largest players Genpact, WNS and EXL have all raised their guidance this year and have painted a rosy demand picture, a contrast to the...12 Oct, 2017, 09.43 AM IST
- Nasscom maintains $50 billion target for business process management sectorAccording to rankings released by Nasscom, Genpact latched onto its top position in the BPO sector ahead of Tata Consultancy Services.25 Sep, 2015, 04.00 AM IST
- WNS begins training program for college students to improve employabilityThe program will be spread across 35 colleges in seven cities – Nashik, Ahmednagar, Aurangabad, Pune, Kaziranga, Chandigarh and Vizag.23 Sep, 2015, 02.19 PM IST
- Business Process Management industry seeks Centre's support to spur growth"We are a $26 billion industry and looking at $50 billion mark by 2020. The Modi government has taken many strides in spurring growth.11 Jun, 2015, 05.54 PM IST
- Internet of Things, cloud tech to bring next phase of growth for BPO sector: WNSWNS sees more business opportunities in evolving technologies like IoT and cloud computing, saying these would bring next phase of growth f...10 May, 2015, 02.38 PM IST
- Indian BPOs to see more traction in Europe, Latin America"Merger & acquisitions both to enter a new territory and gain new capabilities will become an important part of the strategy," said R Chand...18 Sep, 2014, 12.35 PM IST
- 'More experts in healthcare and retail needed in BPO sector'Domain specialists in sectors like healthcare and retail will be the growth drivers for India's business process outsourcing (BPO) services...17 Sep, 2013, 08.36 PM IST
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