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STARTEK INDIA
Startek to acquire 26% stake in CSS Corp for $30 millionStartek, which has merged its business with India's Aegis, has invested $30 million in IT services firm CSS Corp in a limited partnership m...- BPM firms plan to bring 70% staff back to offices soonFirms involved in business process management (BPM) are exploring a hybrid working model to effectively deal with critical client data and ...
- Airlines, hotels eye pay-per-user model for tech services to cut fixed costs“For those services providers delivering services for the airline sector this will hurt in the short term while business volumes are low, b...
- Startek bullish on India biz; hires 2,000 people in tier 2, 3 citiesThe NYSE-listed BPO firm has registered a net income of $0.4 million in the September 2020 quarter compared to a loss of $2.8 million in th...
- WFH reform to make Indian IT & ITeS industry more competitive globallyThere will be increased productivity and the cost savings could be passed on to clients, giving Indian companies a competitive edge and hel...
- BPM firms see surge in demand from festive salesStartek, Conneqt Business Solutions and other BPM companies said the uptick has prompted them to hire more people across locations, includi...
- Hot-desking will remain hot despite hygiene concernsWork-from-home isn’t great for morale, as companies are fast realising. Firms are choosing hot-desking because of a space crunch in offices...
- BPM firms get more staff back to work in small towns amid stringent restrictions in metrosMost employees in metro cities are working from home due to strict restrictions on the movement of people and as the number of Covid-19 cas...
- Nasscom urges govt to consider stranded IT employees, family for evacuationThe $192 billion IT-BPM industry body has informed the Ministry of External Affairs (MEA) about the critical talent from various member com...
- Covid lockdown: BPM firms see sluggish quarter, to defer promotions and hikesAnalysts said other BPM companies are also taking cost-cutting measures, such as delayed increments and promotions, as they increasingly lo...
- BPO cos in talks to restructure debt, add credit lines to deal with Covid-19 impactVoice services have been the hardest to transition to a work-from-home model, as there was little infrastructure available and clients were...
- Startek to boost sales, management ranks to speed turnaroundStartek has been focusing on improving profitability. In the fourth-quarter, it did not renew an low-margin engagement with an Indian telco...
- Work-from-home gains ground as call centres run pilotsThis will enable them to provide services that are cheaper and one that can be dialled-up or down based on demand. Experts say the model is...
- Startek makes chairman Aparup Sengupta its CEOSengupta has a long history with Aegis. He was previously CEO of the company from from 2005 to 2012. He then became the CEO of Aditya Birla...
- ManpowerGroup appoints Sandeep Gulati as managing director for IndiaAt ManpowerGroup, he will lead the India business, replacing AG Rao.
- Startek appoints Rajiv Ahuja as Global Chief Operating OfficerAhuja joins Startek from Convergys, where he previously served as SVP and country manager for India, China, Malaysia and Japan.
- Amazon means business, opens captive call centresMove a departure from strategy of working only with business process outsourcing firms
- More consolidation likely in BPM Space: FirstSource CEOHealthcare contributes over 36% to the company’s revenue, telecom and media contributes about 34%, and financial services contribute about ...
- Amazon has warrants in BPO servicing rivalsPrivate equity firm Capital Square Partners merged its portfolio company Aegis with Startek, taking a controlling stake of 55% stake in the...
- Gujarat is the new hotspot for shipbuilding cosGujarat is all set to become the world’s shipbuilding yard. While players like L&T, Adani, Pipavav Shipyard and ABG Shipyard are already pr...
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