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SHIVAKUMAR GANESAN
AI is changing the way businesses interact with customers: Exotel CEO Shivakumar GanesanIn an e-mail interview Shivakumar Ganesan, co-founder and CEO of Exotel discusses impact of AI on customer engagement and more.- AI-driven chatbots are redefining customer engagement: Exotel's Shivakumar Ganesan“At the moment, we are just skimming the surface with chatbots. I envision a future where chatbots will be able to offer specific assistanc...
- Sales outreach startup Futwork raises funding from Blume Ventures, othersThe round also saw participation from Silicon Valley-based Riverside Ventures and angel investors including Shivakumar Ganesan, founder of ...
- Exotel raises $40 million from Steadview Capital, othersThe decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...
- Exotel bags $35 million in funding led by Sistema, othersIIFL, Synergy Capital, and existing investor Blume Ventures also participated in the round, alongside former Vodafone CEO Arun Sarin, who h...
- Exotel, Ameyo join forces to address cloud-based contact centre servicesThe undisclosed Exotel-Ameyo merger deal will see investors representing 80% of shareholding in Ameyo exiting in cash, while CEO Sachin Bha...
- Exotel gets Rs 45 crore funding from A91 Partners, Blume and othersCloud telephony platform Exotel, which was bootstrapped for nearly a decade until it raised Rs 40 crore in December, has raised more funds ...
- Exotel raises Rs 40 crore in funding from A91 PartnersPrior to this round, the company had raised just Rs 2.5 crore in seed funding from Mumbai Angels and Blume Ventures.
- Acko, Bounce, MakeMyTrip, others hardest hit by Covid-19 turn to layoffs, salary cutsCos said such measures are to keep biz running as there is no certainty to when things will be normal again
- Exotel allows firms to monitor virtual numbersThis offering will enable customers to measure uptime of virtual numbers, create alarms and trigger notifications in case of downtime and a...
- Important to give employees a sense of true ownership: Shivakumar Ganesan, Exotel"Employees need to look at themselves as a cog in the wheel. As long as that is there, designation does not matter."
- Cloud telephony platform Exotel partners with ZendeskWith this partnership, Zendesk will include Exotel's voice platform as part of its customer support offerings in the region.
- Exotel forays into Southeast AsiaExotel, a cloud telephony company, will make its tools and rules for building software applications termed as API available in Singapore, M...
- Cloud telephony firm Exotel acquires VoyceVoyce started operations in 2014 with a team of five members - Nikhil Kumar, Arun Raj, Varun Raj, Satendra Singh and Sushil Shah.
- Hackathon gets rolling to decode emotions in voicesIt's a team participation where each team can have maximum three members and the winning team will be awarded the prize money of Rs 3 lakh,...
- Exotel plans to hire 130-150 employees by 2016-endCloud telephony company Exotel today said it plans to hire around 130-150 employees across technology and sales positions in the next 15 mo...
- ET Startup Awards 2015: Jaydeep Barman, FAASOS wins 'Comeback Kid' awardThe company receives 10,000 orders a day and is eyeing gross merchandise sales of about $40 million by the end of 2015-16.
- Exotel eyes 90 per cent sales growth in 6 monthsCloud telephony works like a virtual call-centre that manages business and customer calls for third party customers, with minimal cost as t...
- Exotel to buy Singapore's social media startup Croak.it!This is the first acquisition for Bengaluru-based Exotel, which is targeting to achieve a revenue of about Rs 185 crore in next two years.
- Lessons from 50 startups: Startup Exotel provides cloud-based mobile solutions for entrepreneursExotel provides a single mobile number that can be linked to a number of mobile phones.
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