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SERCO TECHNOLOGY
French BPO, US IT gaint Convergys enter race to acquire IntelenetThe average net IRR of Indian private equity firms wecre around 14.7 %, according to data compiled by Preqin, a UK-based industry tracker.- IBM, Convergys & Bain in early talks to buy Intelenet
- Intelenet has an 'Uber' like app to boost your productivityOne of the applications, called Radius, is an Uber like program built for a healthcare company that provides services at home.
- Intelenet rejigs management structure in hopes of achieving five-year revenue target of $1 billionTo reach $1 billion from its $400-million topline currently, Intelenet is looking to get $200 million in revenue from its acquisitions.
- Blackstone group acquires majority stake in Serco's BPO unit in Gurgaon for Rs 2,558 croreSerco has announced the sale of its Business Process Outsourcing operation to private equity firm Blackstone for a total 250 million pounds.
- Flipkart transfers hundreds of employees to Serco BPOFlipkart said it transferred about 300 employees to Serco, but three company executives ET spoke with said the number could be significantl...
- Private equity investors Carlyle, Apax, Baring enter race for $500m Serco unitThe PE funds have signed initial non-disclosure agreements after Citigroup, mandated by Serco, rolled out a process in recent weeks to sell...
- Bid to plug £1.5 bn hole: Bleeding UK parent puts, India's third-largest BPO, Serco on saleThe review, which was led by McKinsey, concluded that the company should sell its noncore businesses, including the BPO business.
- More public sector deals to come contact centres’ wayIncreased business is important for BPO firms that focus on the domestic market, to diversify from telecom deals that form the mainstay of ...
- Government banks turn to BPOs to prune bad-loan bookPublic sector banks are new to outsourcing and face resistance from employee unions but are embracing the model to catch up with their priv...
- Serco to expand Agra facility by hiring 850 peopleGlobal services firm Serco today said it will expand its Agra facility by increasing its headcount and creating 850 new positions.
- Competition, low tariffs force BPOs like Tech Mahindra, Intelenet, Firstsource to walk away from bleeding telcosSevere competition and nose-diving tariffs in the once-celebrated Indian telecom industry have squeezed margins out of business process out...
- Tech Mahindra, Serco eye Hutch’s BPO businessHong Kong billionaire Li Ka-shing plans to sell telecom business process outsourcing (BPO) unit Hutchison Global Services, attracting inter...
- Serco launches new global BPO division, eyes $1 billion revenueThe Global Services division has a workforce of around 50,000, over 150 clients and a diversified footprint with a presence in 10 countries.
- Microland inks $55 mn IT services deal with SercoMicroland Ltd today said it has signed a multi-year IT infrastructure management services deal with UK-based Serco valued at USD 55 million.
- Blackstone sells stake in back office firm Intelenet to UK's Serco Group for around $500 millionThe transaction gives Serco, which provides business services in UK & other countries, a presence in back-office services & a sizeable foot...
- iGATE Patni secures 5-year contract from SercoiGATE Patni has secured a five-year contract for delivery of SAP-based operational, maintenance and support services to Serco's existing an...
- Patni Computer wins two major contracts from Codan, Serco LearningIT major, Patni, today said it has secured two contracts -- a seven-figure, three-year contract from Scandinavia's The Codan Group and anot...
- BPO staff snowed under holiday rushThe cold wave sweeping the West is piling up extra work for Indian call centre employees who have to ensure that travel industry clients in...
- This X'mas, offshoring follies will be at workWith cold wave sweeping the West, Indian employees will have to slog it out in offices.
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