In the swanky recently built offices of CCI in Tatu City, a new town on Nairobi's outskirts, some 5,000 staff answer calls from customers o...

OpenAI CEO Sam Altman shared a Studio Ghibli-style image with Microsoft CEO Satya Nadella, showcasing OpenAI’s new office and recent progre...

Content moderators in Kenya, working for Facebook's parent company Meta, faced threats from Ethiopian rebels for removing their content. Th...

Last year the content moderators sued Meta and two local contractors, saying they lost their jobs with Sama, a Kenya-based firm contracted ...

A Kenyan judge on Thursday found Facebook's parent company Meta was not in contempt of court for failing to pay dozens of content moderator...

The 184 moderators sued Meta and two subcontractors earlier this year after they say they lost their jobs with one of the subcontractors, S...

The first union for content moderators in Africa has been established in Nairobi with the aim of improving working conditions and holding B...

The online gaming industry, ubiquitous during major sports events, is low on enthusiasm ahead of the ICC Men’s Cricket World Cup, burdened ...

Slapped with massive fines in the European Union for violating data protection laws, Meta is fighting on another front in Kenya, where cont...

The legal offensive against Meta began with a lawsuit filed in May 2022 in a Nairobi court by a former content moderator, Daniel Motaung, c...

Globally, thousands of moderators review posts containing graphic content - keeping harmful material from appearing on users' feeds. Many w...

Judge Matthews Nduma issued an interim injunction against Meta and Sama preventing them from terminating the moderators' contracts, pending...

Judge Matthews Nduma issued an interim injunction against Meta and the Kenya-based outsourcing firm Sama, preventing them from terminating ...

The 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union.

The 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union. T...

Private equity giant Apis Partners is expected to lead the round and join in as a new investor. Apis is expected to invest roughly $65 mill...

Swiggy, which earns 75% of its revenue from its food business, has been exploring options to increase its revenue stream from other vertica...