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RAILMADAD
What is Rail Madad service? Reddit post shows how a man recovered his wife’s shawl left on a trainA man successfully retrieved his wife's forgotten shawl from a train thanks to Indian Railways' Rail Madad service. After realizing the ite...- IRCTC website's 99.98% uptime: Inside the Railways’ race to fix fraud and failuresThe IRCTC website achieved 99.98 percent uptime between April and October 2025. Indian Railways implemented administrative and technologica...
- Northern Railway September 2025 update: Full list of restored trains, new stoppages, & timing changesNorthern Railway will restore several trains from September 2025. This will ease passenger travel. Key trains like Pooja Express and Swaraj...
- 'Indian Railways is not safe': Passenger travelling to Vaishno Devi in Hemkunt Express 3AC beaten for complaining about overchargingA YouTuber, Vishal Sharma, faced assault on the Hemkunt Express. He had complained about overcharging by pantry staff via the RailMadad app...
- Railway travel just got convenient - Indian Railways starts beta testing ‘SwaRail’ appIndian Railways introduces a SuperApp, 'SwaRail,' for train travelers. It’s a unified platform for all things, adding to the user 'sconveni...
- Railway Ministry releases SwaRail app for testing; integrates multiple services on one platformThe Railway Ministry of India has launched the SuperApp for beta testing, available on the Google Play Store for 1,000 initial users. It of...
- Railway Ministry releases 'SuperApp' for testing; integrates multiple services on one platformThe Railway Ministry launched SuperApp, an innovative app offering public-facing services such as ticket bookings and train inquiries. Rele...
- Train blankets will be a lot cleaner and more hygienic now. Here's whyNorthern Railways will now wash blankets every 15 days instead of a month. Blankets will be sterilized with hot naphthalene vapour and UV r...
- Govt says 136 Vande Bharat train services operational across railways networkIndia's Railway Minister announced 136 operational Vande Bharat trains. These trains boast advanced safety systems and passenger comforts. ...
- Are blankets in trains that you are using cleaned regularly? Railway Minister answersRailway Minister Ashwini Vaishnaw clarified that train blankets are laundered at least monthly and bedroll kits include an extra sheet usab...
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
- Railways enhances security measures for passengers amid festival rushIndian Railways is intensifying safety measures to guarantee secure travel during Diwali and Chhath. Enhanced inspection protocols and awar...
- Railways to hold Rail Chaupal to promote community engagement, resolve complaintsThe Railway Ministry is set to conduct 'Rail Chaupal' events at various stations nationwide to engage the community and address public comp...
- Passenger finds cockroach in non-veg meal served on Vande Bharat ExpressPassenger aboard Vande Bharat Express discovers dead cockroach in meal, sparking concerns about food quality on Indian trains. Dr. Shubhend...
- 'Very dirty food quality': Man shares video of food served on Vande Bharat Express; Railway Seva respondsIn one of the videos, it could be seen that other passengers were also asking the railways staff to take away the food that was being serve...
- Odisha Train Accident: Helpdesk set up at Bhubaneswar Municipal Corporation to assist victimsThe help desk has been set up at BMC-ICOMC tower, Satya Nagar Bhubaneswar to facilitate family, friends, and relatives of deceased people a...
- Odisha Train Accident: Check out helpline numbers for assistance and supportIn a tragic incident in Odisha's Balasore, three trains collided, resulting in one of the deadliest train accidents in India. Approximately...
- Railways received over 40 lakh calls on its helpline numbers in 5 years: GovtThe Indian Railways received more than 40 lakh complaints and requests for help on its helpline numbers in the last five years, the governm...
- Now, railway passengers can register criminal complaints onlineThe new website www.railways.delhipolice.gov.in and the mobile app Sahyatri will have the country-wide data.
- Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...
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