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RAGHU RAVINUTALA
GPT-4o set to disrupt conversational AI, edtech and call centre businessChatGPT creator OpenAI announced the launch of GPT-4o, its newest flagship model, during a livestream on Monday. Chief technology officer M...- Yellow.ai deploys 30% of global generative AI bots domesticallyWhile markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to ...
- Responsible innovation, reskilling needed as tech companies embrace generative AI: industry expertsCompanies are betting big on Gen AI. HCL and Wipro announced Gen AI labs, with Wipro pledging $1 billion for developing AI solutions.
- Namma Metro Rail launches QR ticketing service on WhatsAppThe corporation said its WhatsApp chatbot is available in English and Kannada for all commuters of 'Namma Metro'. To use the service, commu...
- ET Soonicorns Summit: Watch startups from Web3, fintech, gametech, healthtech and other sectors in deep-dive discussionsThe ET Soonicorns Summit, powered by AWS and Intel, will host in-depth conversations through sector roundtable focussed on healthtech, agri...
- Tech Mahindra partners with Yellow.ai to bolster enterprise customer experiences with conversational AIAs part of the partnership, Tech Mahindra and Yellow.ai will work towards developing next-gen conversational-AI solutions to elevate omnich...
- A business case for the Human-AI nexus in Contact Centres
- Contact Centre Automation: The Winning Strategy for 2022
- Harnessing the Potential of Voice AI in BFSI and Contact Centres
- Yellow.ai sees massive surge in clients through Covid-19 periodOver the last 18 months, Yellow.ai has seen its customer base grow from 100 to about 900, with about 60% of it based in India, CEO Raghu Ra...
- Conversational AI is set to become ubiquitousConversational AI promises to become a sure-shot way of delivering tailormade outcomes for individuals, in areas ranging from healthcare an...
- yellow.ai raises $78.15 million in Series C roundyellow.ai provides an NLP engine and platform that allows enterprises to build chat bots and voice bots in over 100 languages to automate c...
- Yellow Messenger rebrands to yellow.ai; launches voice botsThe company can now automate customer experience across over 100 languages through its enterprise chat and voice bots, across over 35 chann...
- Startups, IT firms are reimagining offices for a hybrid work worldIT firms realise that it won’t be business-as-usual once things return to normal. Startups are believed to be waiting for their leases to r...
- Want to book a test drive? Chat with a botAs the world locked itself down and work came home, one industry gained: Conversational AI, which uses voice or chat bots to interact with ...
- Yellow Messenger to build Covid-19 assistance chatbotsThe company will provide access to an omni-channel chatbot on any text platform for Covid-19 related use cases
- Retailers adopting new tech like AI-enabled chatbots to engage with customersRetailers are currently using chatbots to engage with customers, like giving details of products they click online, answering basic questio...
- Yellow Messenger raises $20 million Series B from Lightspeed Venture PartnersYellow Messenger will use the funds to expand globally and strengthen its multi-lingual voice bot platform.
- AI firm Yellow Messenger raises $4 million in series AThe Bengaluru-based firm plans to use the funds to deepen its tech capabilities, expand its teams and presence in Asia, the Middle East and...
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