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PHILIPPINES CALL CENTER
Time to take selective risks? 5 small-caps from different sectors with upside potential of up to 35%There are more than 3,000 small-caps stocks listed on the stock exchanges. Only a handful are actually worth looking at; and even fewer wor...
Indonesia Earthquake Today: 6.7 magnitude quake strikes, leaves 1 dead, causes damage and injuriesEarthquake in Indonesia today: A powerful 6.7 magnitude earthquake hit Sulawesi island in Indonesia. The tremor killed at least one person ...
Trump's China moves can open up a vast market for IndiaIndia is emerging as a significant defence supplier in Southeast Asia, with Vietnam becoming the second buyer of the BrahMos missile after ...
Pete Hegseth’s silence on Taiwan is exactly what Xi Jinping wantsUS Defense Secretary Pete Hegseth adopted a quieter approach to Taiwan at a Singapore security forum. This shift in communication aims to p...
Fishermen are being pushed to the brink by fuel costs in Southeast AsiaRising energy, freight, and supply chain expenses are escalating seafood prices globally. Governments offer aid, but it's stretched thin, i...
French hantavirus patient is critically ill, on an artificial lung as total cases grow to 11A French woman is critically ill with hantavirus, requiring an artificial lung, as the cruise ship outbreak reaches 11 cases and three deat...
How Asia-Pacific is fighting a fuel shock that could get worseAsian nations are grappling with prolonged energy supply strains due to the Middle East conflict, prompting governments to implement costly...
Earthquake strikes Philippines: US Tsunami Warning Center issues big update; 'minor tsunami' recorded in Indonesia; check key updatesA powerful magnitude 7.6 earthquake struck offshore the southern Philippines, triggering tsunami warnings across several countries. Coastal...
Nate’s ‘AI’ was just people in a room: Startup founder charged with faking AI, raising $50 million on false claimsAlbert Saniger, founder of the so-called AI-driven shopping app Nate, has been charged with defrauding investors by masking a human-powered...
Is this the job where AI technology cannot replace humans? Here's what employees in the sector are sayingAI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are using AI tools t...
Fusion CX acquires S4 Communications to expand BPO servicesFusion CX has acquired S4 Communications to enhance its telecom and utilities services with advanced technologies. The acquisition adds ove...
India & Philippines sign agreement for grant funded projectsThe agreement will provide a legal framework for bringing India’s rich and varied development experience to the Philippines, Kumaran added....
US senator introduces bill aimed at protecting call centre jobsThe bill also guarantees US customers the right to ask to transfer their call to a customer service agent who is physically located in the ...
- Philippines predicts $15 billion from call centres by 2016, retain lead over India
The Philippines expects to boost its revenues from call centres to nearly $15 bn by 2016, industry leaders said today.
- India accounts for half of global IT-BPO outsourcing
The total direct employment by Indian IT-BPO sector (as of 2011) was 1.98 million and indirect employment was 7.5 million.
- Indo-US ties a defining relationship of 21st century: US
Identifying India as the one among the new centers of power in the world, a top Obama aide has said Indo-US ties is the defining relationsh...
Delta Air Lines stops outsourcing reservation calls to IndiaDifficulty understanding the call center agents in India was a concern among some customers over the years.
- Citi to hire 1,000 people in Philippines next year
Crisis-hit US bank Citigroup revealed a $ 40 bn govt aid to revive its fortunes, has said that it plans to hire 1,000 new employees in Phil...
- US outsourcing company Convergys expands Philippines operations
The outsourcing company Convergys Corp is expanding again in the Philippines.
- India is still the top BPO spot in Asia
India’s call centre business continues to grow in Asia despite closely emerging competitors.