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PASSENGER SATISFACTION SURVEY
IndiGo named Best Low-Cost Airline in India & South Asia by SkytraxIndiGo received the Best Low-Cost Airline award for the 16th time. The airline also won awards for best cabin crew and cleanliness. These r...- Zero Flights, Full Marks: How Khajuraho airport, with not a single flight, became India's best-ratedKhajuraho airport has been named India's best-rated airport by the AAI at a time when the airport has suspended all commercial flight opera...
- DMRC to conduct customer satisfaction survey from April 13 to May 10The survey, part of the 13th edition of a global benchmarking exercise managed by the Transport Strategic Centre, aims to understand passen...
- Bhopal and Khajuraho Emerge as Top-Ranked Airports in AAI SurveyAirports in Bhopal and Khajuraho have achieved top rankings in a nationwide customer satisfaction survey. The survey covered 58 airports ac...
- This airport is North America’s best in 2025Despite record crowds and delays, North American airport passenger satisfaction has improved in 2025 due to terminal upgrades and better fo...
- Airport customer satisfaction survey out; top three spots go to Bhopal, Khajuraho and UdaipurBhopal and Khajuraho airports in Madhya Pradesh, along with Udaipur, have been recognized as the best in India for customer satisfaction, a...
- JetBlue or Delta: Surveyors choose the best airlines in USA for travel in 2025JD Power has conducted a survey of more than 10,000 people, who travelled on a North American airline within a month of taking the question...
- Thiruvananthapuram Airport bags ACI Global Award for best airport at arrivalCommenting on the achievement, a TIAL spokesperson said, "We are delighted to receive this prestigious award. This adds a feather in the ca...
- Four AAI airports among best aerodromes in world"Four AAI airports -- Chandigarh, Mangaluru, Trivandrum and Lucknow -- have been adjudged the best in the world in recently announced 2019 ...
- Mangaluru International Airport rated best in Southern regionAirport Director J T Radhakrishna said in a release here that the rating reflects giant strides made by MIA in passenger satisfaction.
- International travellers give thumbs-up to Mumbai Airport CustomsThe study executed by a group of 28 professors and students focused on passenger satisfaction levels with the customs clearance process, pr...
- Mumbai airport Customs better than global counterparts: SurveyA FinMin-sponsored survey has revealed that 69 % respondents at the Mumbai airport Customs rated their experience as "better or somewhat be...
- Only 27 per cent passengers at international airport aware of customs rules: SurveyThere seems to be an awareness gap among fliers about customs norms. There is a gap between what passengers should know and what is current...
- DMRC to conduct customer satisfaction surveyIn an effort to further improve services, the Delhi Metro Rail Corporation (DMRC) will be conducting a customer satisfaction survey between...
- Delhi airport ranked best by Airport Council International, Mumbai's in top 5Indira Gandhi International Airport won the annual Airport Service Quality (ASQ) award, which recognises and rewards the best airports in t...
- Hyderabad airport adjudged second-best in 2013 by ACIRGIA today said it has retained its second position for the year 2013 in the Airport Service Quality (ASQ) survey conducted by the Airport ...
- Ahmedabad airport ranks first in customer satisfactionSardar Vallabhbhai Patel International Airport (SVPIA) here ranks first in terms of customer satisfaction, as per a survey.
- DMRC to observe 'Customer Satisfaction week' from tomorrowDuring this week, a host of activities will be undertaken by DMRC staff under the supervision of station managers such as Customer Satisfac...
- IGI airport gets world's second best airport awardThe airport also has been adjudged as the fourth best in the world among 199 airports across all categories.
- US airline customer satisfaction drops lowest since 2001Passengers are more dissatisfied with US airlines' customer service than they have been in years at a time when carriers are charging more ...
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