Liberalised norms for voice-based BPOs to spur growth of sector: NasscomNasscom President Debjani Ghosh said with access to world-class talent and now, the ability to work from anywhere, India will significantly...
23 Jun, 2021, 08.58 PM IST
Department of Telecommunications further relaxes BPO guidelines for work-from-homeThe move would allow extension of work from home to work from anywhere. The statement issued by the government Wednesday comes half a year ...
23 Jun, 2021, 08.06 PM IST
Govt's move to liberalise guidelines for voice BPO industry will reduce compliance burden: PM Modi"In order to encourage our BPO industry, OSP guidelines that were liberalised in November 2020 have been simplified even further, offering ...
23 Jun, 2021, 07.10 PM IST
Tamil Nadu ranks 2nd after Andhra Pradesh in new job creation under IBPS schemeUnder the IBPS Scheme, Andhra Pradesh is the highest in employment generation by creating 12,234 new jobs followed by Tamil Nadu at 9,401 w...
19 Jun, 2021, 04.26 PM IST
Govt to take a call on permanent WFH for SEZ ITs by month-endIndustry is also seeking clarity on whether services rendered by SEZ employees while working from home (WFH) are eligible for exemption und...
16 Apr, 2021, 09.53 AM IST
DoT’s OSP framework to spur new opportunities: Avaya’s Vishal AgarwalRecent new guidelines by DoT permanently easing the earlier temporary guidelines for the Other Service Providers (OSPs) has been applauded ...
04 Mar, 2021, 10.19 AM IST
Exports by STPI units in Q3 FY21 estimated at Rs 1.20 lakh crore: DGThe growth in software exports in Q3 was mainly attributed to the business continuity of STPI registered units on account of timely online ...
03 Jan, 2021, 12.58 PM IST
Telecom reforms will boost BPM sector, says Telecom SecyThe government expects the reforms unveiled for tech companies to double the size of the $37 billion business process management (BPM) sect...
07 Nov, 2020, 09.45 AM IST
WFH reform to make Indian IT & ITeS industry more competitive globallyThere will be increased productivity and the cost savings could be passed on to clients, giving Indian companies a competitive edge and hel...
06 Nov, 2020, 09.19 PM IST
Trai rejects DoT call to extend registration, scrutiny formalities to OSPsAn OSP, typically, provides IT-enabled business process outsourcing (BPO) services or others such as tele-banking, tele-medicine, tele-educ...
28 Sep, 2020, 04.34 PM IST
Trai moots clarity in 'other service providers' definition, simplifies norms for some categories"Clarity in definition of OSP has been brought. Only voice based, outsourced OSP need to have registration at par with existing process. Da...
22 Oct, 2019, 09.08 PM IST
Trai extends comments deadlines for OSP registration paperThe Trai said it has sought comments by May 20 instead of April 29, and counter-comments by June 3 instead of May 13, following requests fr...
26 Apr, 2019, 07.51 PM IST
Trai begins consultation to review terms, conditions for OSP registrationTrai has sought stakeholders' view on multiple aspects ranging from validity of registration to registration charges, and from connectivity...
29 Mar, 2019, 08.44 PM IST
CAG raps DoT vigilance arm for inaction against violatorsCAG has pulled up the vigilance arm of the DoT for not taking timely action on violation of rules by companies including Reliance Communica...
10 May, 2015, 03.25 PM IST
- Govt allows BPO staff to work from home
The government has given its go-ahead to agents working at call centres - other service providers included - to work from home. Top 20 IT E...
08 Aug, 2008, 09.40 AM IST
- DoT decentralises registration of call centres
The Department of Telecom has decided to decentralise the registration of call centres (domestic and international) and telemarketers, a mo...
03 Jun, 2008, 08.56 PM IST
- Fine Show: Unsolicited calls may finally hang up
India on Monday joined a select group of nations that have a national-do-not-call registry (NDNC) and also a policy to regulate telemarketi...
24 Apr, 2007, 03.48 AM IST