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KNOW YOUR CUSTOMER PROCESS
ET Most Innovative AI Product Awards 2026: Recognising the AI innovations driving business transformationAs artificial intelligence becomes central to how organisations operate, compete, and grow, businesses are increasingly looking for solutio...
Psychology says the people who appear most composed under pressure aren't emotionally immune; they've learned to fall apart without an audience, carry it quietly through the night, and still show up the next morningTrue resilience involves accepting negative emotions without judgment, leading to greater psychological well-being over time. Instead of su...
AI for income generation: Rs 70 lakh salary hike, WFH job, all achieved in one year. Woman reveals her automation strategyRitu Maurya has gone viral after claiming that she increased her salary from Rs 10 LPA to Rs 80 LPA within a year by using an AI-driven app...
Psychology says adults who apologize for their home the moment a guest arrives aren't anxious hosts; they learned it by watching their mothers brace for every doorbellMany people apologize for their homes upon a guest's arrival. This habit often stems from observing mothers who felt judged on household cl...
From reducing stock, MF holdings to evaluating your assets: Use this 8-point checklist to simplify finances after retirementYou may not need a long list of investments. Close bank and investment accounts that you no longer need. Reduce your stock and mutual fund ...
The old health insurance model sees hospitalisation as an inconvenience, says Narayana Health's Viren Prasad Shetty; bets on managed care modelIt has been close to two years since Narayana Health’s wholly owned subsidiary, Narayana Health Insurance—which has adopted a ‘managed heal...
Moroccan proverb of the day: 'Show him, show him again, if he doesn't learn...' Life lessons on boundaries, growth and knowing when to walk awayMoroccan proverb of the day: This Moroccan proverb, "Show him, show him again, if he doesn't learn, just leave him," emphasises the importa...
Quote of the day by Rainer Maria Rilke: 'Be patient toward all that is unsolved in your heart...' Acclaimed Austrian poet's profound wisdom on why answers you seek may already be finding their way to youAustrian poet Rainer Maria Rilke's timeless words urge patience with life's unsolved mysteries. In a fast-paced world, his advice to 'love ...
US Treasury expands bank data-sharing rules tied to Trump immigration crackdownThe Treasury Department is guiding banks to share information on suspected undocumented customers, framing it as a crackdown on fraud and c...
Sebi plans to ease KYC rules for FPIs, offer more clarity to global capitalIndia’s financial watchdog, Sebi, is gearing up to make the investment terrain more inviting for foreign investors by reforming the Know Yo...
Sebi to review delisting framework to ease exitsIndia's market regulator, SEBI, plans to review its delisting rules. This move aims to simplify capital market processes for businesses. SE...
“Fired within 3 hours”: New fast-food worker shares shocking first-day experienceA new fast-food employee's first day ended abruptly after just three hours. The worker was allegedly dismissed for being too slow and makin...
Psychology says deep thinkers aren't just processing more information than others; they're running a different decision-making system most people never access, one that quietly checks second-order consequences before the first answer even formsDeep thinkers may be perceived as indecisive, but they utilize a more deliberate cognitive process, as described by Daniel Kahneman's resea...
Delhi police arrests bank deputy manager in Rs 67.92 crore mule account case linked to 159 cyber fraud complaintsDelhi Police apprehended Pabitra Kumar Biswal, a Deputy Manager at National Urban Cooperative Bank. He allegedly facilitated a mule account...
Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
How AI companies are using industry recognition to build credibility and growthAs AI adoption accelerates across industries, innovation alone is no longer enough. Visibility, credibility, and industry recognition are i...
Spanish proverb of the day: ‘Shoemaker, to his shoes!’ - a lesson on knowing your expertiseA Spanish proverb, 'Shoemaker, to his shoes!', advises individuals to focus on their areas of expertise. This saying emphasizes that people...