The first union for content moderators in Africa has been established in Nairobi with the aim of improving working conditions and holding B...

Slapped with massive fines in the European Union for violating data protection laws, Meta is fighting on another front in Kenya, where cont...

Globally, thousands of moderators review posts containing graphic content - keeping harmful material from appearing on users' feeds. Many w...

Judge Matthews Nduma issued an interim injunction against Meta and Sama preventing them from terminating the moderators' contracts, pending...

Judge Matthews Nduma issued an interim injunction against Meta and the Kenya-based outsourcing firm Sama, preventing them from terminating ...

The 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union.

The 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union. T...

Everybody talks about how AI will make people lose their jobs, but there are also new jobs being create.

In a short- to mid-term scenario, AI and Robotics rather than completely replacing existing jobs and job tasks—are likely to substitute spe...

Sood also added a consultancy firm - Starling Corporation that supports small businesses in research, development and finance - to his grow...

Obama is a hard-nosed leader with an even-keel temperament, charismatic speaking skills and a knack for consensus-building.

Reserve Bank of India governor D Subbarao has berated banks for eschewing low-value customers and small transactions.

Airtel Africa needs to succeed even more now than when it started — because Airtel India now needs that success much more than ever before.

In the domestic services market, IBM is estimated to have an over 50% share, with TCS, HP, Wipro and HCL at a fraction of that.

BPO cos say they are under pressure to set up part of operations close to customer locations to work closer and to avoid charges about job ...

Bharti Airtel, which now operates 'Zain' in 16 African countries, will outsource core customer services to IBM, Tech Mahindra and Spanco af...

A slew of top and middle-level execs are using the sudden lack of motivation at workplaces as a trigger to take the entrepreneurial plunge....