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KENYA OUTSOURCING JOBS
Can Kenya attract the outsourcing jobs of the AI future?In the swanky recently built offices of CCI in Tatu City, a new town on Nairobi's outskirts, some 5,000 staff answer calls from customers o...- Content moderators for Big Tech unite to tackle mental traumaContent moderators worldwide, from the Philippines to Turkey, are demanding stronger mental health support as they face trauma from viewing...
- Kenya judge finds Meta is not in contempt of courtA Kenyan judge on Thursday found Facebook's parent company Meta was not in contempt of court for failing to pay dozens of content moderator...
- Mental trauma: African content moderators push Big Tech on rightsThe first union for content moderators in Africa has been established in Nairobi with the aim of improving working conditions and holding B...
- Meta faces Kenya legal offensive by content moderatorsSlapped with massive fines in the European Union for violating data protection laws, Meta is fighting on another front in Kenya, where cont...
- Respect African content moderators, says Facebook whistleblowerGlobally, thousands of moderators review posts containing graphic content - keeping harmful material from appearing on users' feeds. Many w...
- Meta can be sued in Kenya over alleged unlawful redundancies, rules courtJudge Matthews Nduma issued an interim injunction against Meta and Sama preventing them from terminating the moderators' contracts, pending...
- Kenyan judge temporarily blocks mass layoff of Facebook moderatorsJudge Matthews Nduma issued an interim injunction against Meta and the Kenya-based outsourcing firm Sama, preventing them from terminating ...
- Content moderators sue Meta over alleged 'union-busting' in KenyaThe 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union.
- Content moderators sue Meta over alleged 'union-busting' in KenyaThe 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union. T...
- Artificial Intelligence is creating jobs in India, not just stealing themEverybody talks about how AI will make people lose their jobs, but there are also new jobs being create.
- The rise of AI and robotics and what it means for MSMEsIn a short- to mid-term scenario, AI and Robotics rather than completely replacing existing jobs and job tasks—are likely to substitute spe...
- Honcho who scripted biz on time differenceSood also added a consultancy firm - Starling Corporation that supports small businesses in research, development and finance - to his grow...
- US election results: Barack Obama - a hard-nosed leader with charismatic speaking skillsObama is a hard-nosed leader with an even-keel temperament, charismatic speaking skills and a knack for consensus-building.
- No-frills accounts aren't a nuisance: D SubbaraoReserve Bank of India governor D Subbarao has berated banks for eschewing low-value customers and small transactions.
- Can Airtel Africa take the weight off Sunil Mittal 's Airtel India?Airtel Africa needs to succeed even more now than when it started — because Airtel India now needs that success much more than ever before.
- IBM scores a hundred by connecting communitiesIn the domestic services market, IBM is estimated to have an over 50% share, with TCS, HP, Wipro and HCL at a fraction of that.
- BPO companies' overseas strength multipliesBPO cos say they are under pressure to set up part of operations close to customer locations to work closer and to avoid charges about job ...
- Bharti hires IBM, Tech Mahindra for Africa customer care servicesBharti Airtel, which now operates 'Zain' in 16 African countries, will outsource core customer services to IBM, Tech Mahindra and Spanco af...
- Execs chuck high-profile jobs to become entrepreneursA slew of top and middle-level execs are using the sudden lack of motivation at workplaces as a trigger to take the entrepreneurial plunge....
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