In the post, the minister posted an image of himself with his ankle wrapped in a bandage, while resting on a sofa. The comment for the post...

Most Indian organisations (88%) accelerated their CX projects over the past 12 months compared to their counterparts in South Korea (67%), ...

Though 83% of managers in India agility is tied to the longevity of business success, only 10% demonstrate the minimum set of agility compe...

More than half the companies surveyed said their digital transformation had been fast-tracked by one to three years

Haptik will act as the frontline of customer service to automate answering routine queries and improve first-response time for businesses t...

Customer relationship management firm Zendesk has entered into a strategic alliance with Tata Consultancy Services to provide enterprise gr...

In Jubilee Hills, Maganti Gopinath, now a TRS candidate, had won with a wafer-thin margin of 9,240 votes over MIM candidate V Naveen Yadav ...

It has kept its door open, where any startup can approach Zendesk and if the startup gets qualified as per the internal criteria set by Zen...

Data localisation would raise the cost of doing business in Telangana, a state official argued.

Zendesk India country head KT Prasad said that they are witnessing a growing number of sign-ups from traditional large businesses in India,...

Her initiative, Lakeer, takes up citizen-centric issues and deploys citizen champions in neighbourhoods for the purpose, who in turn raise ...

Research and Innovation Circle of Hyderabad (RICH), headed by former Indian School of Business dean Ajit Rangnekar, is a platform designed ...

This analysis is based on a multinational survey of 7,010 individuals, with an average of 1,000 consumer respondents in different geographi...

The Bruhat Bengaluru Mahanagara Palike (BBMP) will start shifting utilities such as sewage, water and power lines to either side of the roa...

ICANN, which matches domain names with appropriate IP address numbers, is hosting its 57th meeting here from November 3-9.

RIL and Airtel emerged as the biggest recruiters in the second round of final placements at the Indian Institute of Management-Ahmedabad (I...

Embarrassing details about the test fizzling out have exploded into a full blown controversy with top nuclear scientists demanding that the...