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IRDAI COMPLAINTS DATA
Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...- Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDAIn a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and ...
- Want higher health insurance coverage through super top-up policy? HDFC Ergo, Aditya Birla, ICICI Lombard, Niva Bupa, Care plans comparedRising healthcare costs necessitate enhanced coverage beyond base policies. Super top-up plans offer this crucial protection, acting as an ...
- Finance Ministry plans to broaden Actuaries Act scope beyond insurance, pensionsThe finance ministry is set to update the Actuaries Act, 2006. This will expand actuarial science to include data science and risk manageme...
- 58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...
- Lost insurance records? Here’s how IRDAI’s Public Insurance Registry aims to fix the problem for policyholdersIndia's insurance sector is set for a major upgrade. The IRDAI is creating a Public Insurance Registry and Bima Sugam platform. These initi...
- Insurance complaints rising: Top 5 reasons policyholders reported to IRDAI against insurers
- 5 top complaints of policyholders against their insurers: Govt reveals company-wise grievance data in Rajya SabhaInsurance complaints are rising, with claim disposal delays topping the list. Data from IRDAI shows a significant increase in policyholder ...
- Another health insurance claim denial sparks debate: Paid Rs 50,000 every year for mother's policy, but insurer denied the claimA Lucknow policyholder's health insurance claim was rejected by Star Health & Allied Insurance, sparking concerns about trust in the sector...
- Top 10 insurers with highest number of complaints in handling health insurance; Star, Care and Niva among top 3Recent findings indicate that health insurance providers are grappling with a surge in policyholder dissatisfaction. Star Health tops the l...
- Grievances in general, health insurance jump 41% in FY25Policyholder complaints against insurance companies, particularly for health covers, surged in FY25. Grievances in general and health insur...
- Massive rise in grievances pendency in health and general insurance in FY25, claim-related issues account for 69%, mis-selling haunts life insuranceIndia's insurance grievance system is buckling under pressure, with a significant surge in complaints, especially for health and general in...
- ‘High claim ratio, but lower payouts’: Irdai raises concern over incomplete health claim settlements, says it is watching closelyIrdai is scrutinizing the discrepancy between settled health insurance claims and the actual amounts paid, as over half of ombudsman compla...
- Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...
- Mis-selling of life cover not at alarming levels: IrdaiInsurance CEOs at the event on launch of insurance awareness campaign said that addressing mis-selling is a collective industry responsibil...
- Health insurance payouts fall short: Only 71.3% of claims settled in FY24Health insurers paid 71.3% of claims registered in FY24, totaling Rs 83,493 crore. They collected Rs 1.1 lakh crore in premiums. Public sec...
- Irdai raises concerns over high auto cover commissionsIndia's automotive industry, which accounts for 7.1% of the nation's GDP, has boosted the growth of motor insurance. This sector now repres...
- Irdai asks insurance companies to lay down social media guidelines for employeesIndia's Insurance Regulatory and Development Authority (Irdai) has called on insurers to devise social media guidelines that prevent employ...
- FM asks IRDAI to act against insurers for denying cashless claims"Reports are being received of some hospitals denying cashless insurance. Spoken to Chairman, IRDAI Shri SC Khuntia to act immediately. In ...
- Life cover industry cuts complaints by 40%Overall the insurance industry witnessed a 34% decline in complaints to 1.72 lakh from 2.63 lakh in the year-ago period.
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