Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...
08 Dec, 2025, 10.46 AM IST
Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...
23 Sep, 2024, 12.19 AM IST
Insurers need to check mis-selling of their products to customers: Insurance Ombudsman DelhiInsurance Ombudsman for the Delhi region, Sunita Sharma, emphasized the need for insurance companies to prevent incidents of mis-selling. S...
13 Nov, 2023, 04.04 PM IST
How to file a complaint in Insurance Ombudsman: Here's the complete procedureThere are at present 17 Insurance Ombudsman across the country and any person who has a grievance against an insurer may make a complaint t...
07 Sep, 2022, 12.47 PM IST
Guwahati: Insurance Ombudsman Office disposes 550 complaints in last fiscal yearThe Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...
11 Nov, 2021, 08.10 PM IST
Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...
03 Mar, 2021, 11.08 AM IST
Insurance Ombudsman resolves almost 600 insurance-related complaints from last yearBimalokpal day was observed on November 11 in Guwahati. In virtual meeting dignitaries, executives of different insurance and also customer...
11 Nov, 2020, 08.53 PM IST
Banking, insurance, RERA: How to complain to financial ombudsmenET Wealth lists how you can file a grievance with banking, insurance and RERA ombudsmen.
01 Jul, 2019, 10.47 AM IST
How to get complaints resolved when insurance companies don't actSome insurers have failed to comply with ombudsman rulings. Here is how to ensure implementation.
18 Mar, 2019, 06.30 AM IST
Most life insurance complaints pertain to mis-sellingMis-selling is done by forging the proposer’s signature on forms or by selling long-term plans even though the proposer does not have the c...
14 Nov, 2018, 11.27 AM IST
‘Need to up the Rs 30 lakh-limit in insurance compensation’Coverage of Rs 1 crore is now common in case of term insurance.
14 Nov, 2018, 09.52 AM IST
Insurers have too much say in picking ombudsmen“Insurance companies should have no role in the selection and administration of the insurance ombudsman…
17 Sep, 2018, 02.56 PM IST
16 vacant ombudsman offices hit policyholdersThis January, the number might increase to 17, as the only insurance ombudsman currently in office in India — Ajesh Kumar from Noida — is s...
16 Dec, 2017, 11.02 AM IST
Penalty proposed for violating insurance redressal normsInsurance Ombudsman has given feedback to the government for making a provision for penalising the insurance companies in case they are not...
24 Mar, 2017, 04.24 PM IST
Gold coin, overseas trip promised to sell insurance policiesBuyers of insurance policies are promised gold coin, cash back, guaranteed return and in some cases a foreign trip by some private insuranc...
07 Jun, 2013, 05.36 PM IST
- Filing complaints with insurance ombudsman
An individual who has a complaint pending with any life insurance or general insurance company, on matters related to life insurance policy...
14 Nov, 2011, 09.15 AM IST
- How policyholders can redress grievance online
The protection of policyholders' interest, it seems, is on the top of the agenda of the Insurance Regulatory and Development Authority (Ird...
09 Nov, 2011, 02.39 AM IST