The Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...

Policyholders are voicing dissatisfaction with life insurers, with thousands lodging complaints annually. Bharti AXA Life Insurance leads t...

Recent findings indicate that health insurance providers are grappling with a surge in policyholder dissatisfaction. Star Health tops the l...

Policyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their complaints to b...

The Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...

Policyholders can approach the Bima Lokpal, or Insurance Ombudsman, to resolve their disputes with the insurer without incurring any costs....

Star Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...

Pushpa Girimaji, a member of the IRDA's Insurance Ombudsman Advisory Committee, called upon insurance companies to simplify the language us...

The insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...

There are at present 17 Insurance Ombudsman across the country and any person who has a grievance against an insurer may make a complaint t...

The Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...

In a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...

Bimalokpal day was observed on November 11 in Guwahati. In virtual meeting dignitaries, executives of different insurance and also customer...

Some insurers have failed to comply with ombudsman rulings. Here is how to ensure implementation.

Buyers of insurance policies are promised gold coin, cash back, guaranteed return and in some cases a foreign trip by some private insuranc...

An individual who has a complaint pending with any life insurance or general insurance company, on matters related to life insurance policy...

The protection of policyholders' interest, it seems, is on the top of the agenda of the Insurance Regulatory and Development Authority (Ird...