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INDIGO LOST BAG
Airline loses bag with sacred items; Indian passenger to get Rs 1.19 lakh compensationAn Indian airline has been ordered to pay Rs 1.19 lakh to passengers for losing checked-in baggage containing sacred items and costly cloth...- Pieter Elbers fails the India testPieter Elbers was a much sought-after global executive who played a key role in developing Dutch carrier KLM and Schiphol as an internation...
- Civil aviation ministry's 24x7 control room seeks to address passengers' issues promptlyThe civil aviation ministry has launched a 24/7 Passenger Assistance Control Room. This center, staffed by officials from the ministry, DGC...
- IndiGo's 905 cancellations and 1,475 delays plunge Mumbai airport into week-long chaos for 2.6 lakh flyersIndiGo faced significant operational disruptions at Mumbai airport from December 1-8, resulting in over 900 cancellations and 1,400 delays,...
- IndiGo crisis: Govt’s stern warning for airlines, says no player will be allowed to cause hardship to passengersCivil Aviation Minister Ram Mohan Naidu, addressing the IndiGo crisis in the Lok Sabha, said no airline—no matter how big—will be allowed t...
- HSBC on IndiGo: No structural damage, no de-rating. Here's all you need to knowIndiGo’s worst operational meltdown led to thousands of cancellations, rising costs and reputational strain, but HSBC says the airline’s lo...
- IndiGo: How India’s top airline unraveled in quest for higher profitIndiGo faced a major crisis after a tech glitch and new pilot rest rules caused thousands of flight cancellations. Passengers were stranded...
- 'Stranded for 48 hours, luggage lost': Passenger shares ordeal amid IndiGo crisis; flight disruptions at Thiruvananthapuram and Ahmedabad airportsIndigo's operational challenges have led to widespread flight cancellations for five days, stranding passengers and causing lost luggage. O...
- IndiGo crisis: Lost bags, queues & flight tickets costlier than Taylor Swift concert, what passengers are dealing with at airportsIndiGo is experiencing a severe operational breakdown, leading to widespread flight cancellations and significant delays for the fourth con...
- IndiGo offers flyer Rs 2,450 for missing bag worth Rs 45,000. Passenger wonders 'if the plane was leaking bags'An IndiGo passenger expressed dissatisfaction with the airline's minimal compensation of ₹2,450 for a lost bag containing valuables worth ₹...
- Delhi man forgets his bag with Rs 80,000 at Bengaluru Airport, gets it after six days60-year-old Rajinder Sachdeva, an automotive spare-parts dealer from Delhi, flew to Bengaluru from Delhi in an Indigo flight 6E 2406 on Jul...
- IPL 2023: Bats worth lakhs, other cricketing equipment of Delhi Capitals' players stolen, logistics firm files complaintSources told that players learned about it a day later as kit bags from cargo came a day after. Almost all the players have lost their bats...
- IndiGo launches exclusive fare category for special services like extra baggage, mealsThe 'Super 6E' fare has been designed to provide the most sought-after services under a single fare for passengers who want to have all ser...
- How IndiGo passenger 'hacked' into carrier's website to track his missing luggage; airline respondsThe passenger claimed to have found a vulnerability with the airline's website.
- Fare play: Carriers in a spin over ministry's proposalsGovt had proposed new rules for the benefit of flyers, like relaxation of cancellation charges and increase in compensation for lost & dama...
- ET Awards for Corporate Excellence: Interglobe Aviation wins emerging company of the year awardThe jury therefore went outside the initial shortlist to look at a wider list of candidates and picked InterGlobe Aviation as the winner.
- How does IndiGo continue to prosper despite troubled times?Even for an inherently tricky industry, Indian aviation sticks out like a sore thumb due to its high cost structure and infrastructural bot...
- Flyers take to social media with their anger at errant airlinesFrom April to October this year, a total of 5,621 complaints were filed formally by passengers with the airlines concerned, says data from ...
- IndiGo's Rahul Bhatia & Aditya Ghosh vs AirAsia's Tony Fernandes & Mittu Chandilya: Men behind the coming war in skiesIndiGo the only airline to have cracked the code to profits while AirAsia has made a global habit of taking on carriers twice its size on t...
- Neither government nor airlines are playing fair on faresFor airlines to make money, taxes and fuel prices will have to relent. But as neither will - at least not in a hurry - they have been force...
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