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INDIAN RAILWAYS COMPLAINT
Railway hack of the day: Dirty coach, broken AC or staff problem? Here’s how to raise a train complaint quickly on Rail MadadRail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their jour...- Tired of potholes? Bengaluru techie builds AI-powered app that detects damaged roads and identifies contractorsA Bengaluru techie has developed an AI-powered app that can detect potholes using a dashcam, GPS and an accelerometer, then identify the co...
- CAG flags E. coli bacteria in drinking water at Railway stations, cites violation of Railway Board normsE. coli bacteria was detected in drinking water at several railway stations. Unhygienic conditions were also reported in railway washrooms ...
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...
- Railways imposes Rs 5.13 cr fine, terminates 6 contracts and debars defaulting licensees for food quality violations in last 3 yearsIndian Railways has implemented strict measures to address violations related to food quality and hygiene. The initiative includes imposing...
- Rs 5.13 cr fine imposed on catering firms for poor food quality in trains, unhygienic pantry cars: VaishnawIndian Railways imposed ₹5.13 crore in fines on catering service providers over three years after complaints about food quality and hygiene...
- Mangalsutra, cash stolen on Rajdhani Express: Consumer Commission orders Railways to pay Rs 80,000; here's whyFor theft of mangalsutra, State Bank of India (SBI) passbook and cash in Rajdhani 3AC coach, North Railways ordered to pay Rs 80,000 compen...
- Indian Railways ordered to pay Rs 25,000 after RAC passenger was forced to share blanket, pillow with strangerThe Delhi Consumer Commission ordered Indian Railways to pay Rs 25,000 to a passenger. This passenger received only one blanket while shari...
- Viral video shows man lighting diya inside moving train, sparks fire safety concerns; watchA viral video shows a passenger lighting an oil lamp and incense on a moving train. This act raised significant concerns about passenger sa...
- SBI employee gets relief in harassment case as Bombay HC rules shared auto commute falls outside POSH law’s workplace definitionThe Bombay High Court has overturned disciplinary action against an SBI employee, ruling that a shared auto-rickshaw is not a 'workplace' u...
- How a Rs 5 dispute ended Indian Railways paying Rs 10,000 as compensationIndian Railways must refund five rupees to a passenger. The railways also have to pay ten thousand rupees in costs. This follows a consumer...
- IRCTC new website launch date announced by Ashwini Vaishnaw : Faster ticket booking, tatkal booking status, seat choice feature and moreNew IRCTC Website launch: Indian Railways is set to launch a revamped IRCTC website by July 15, promising a significantly smoother online t...
- IRCTC cracks down on fake accounts, expands AI surveillance in kitchensIRCTC has deactivated millions of suspicious user IDs to combat fraudulent train ticket bookings. This move addresses passenger concerns ab...
- IRCTC sets new records in online ticket booking, blocks 3 crore suspicious IDs in 2025-26IRCTC intensified anti-fraud measures in 2025, deactivating 3.03 crore suspicious user IDs and blocking 13,343 email domains. The corporati...
- Why Railways had to pay 10 times the ticket price as compensation to 4 passengers travelling: 'Mental, physical & economic harassment...'A consumer court in Bihar has held the Indian Railways responsible for failing to provide confirmed reserved berths to passengers after fou...
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
- Ticketless passengers 'hijack' AC2 coach of Howrah train. Video goes viralA viral video has raised concerns on passenger safety and comfort issues even in AC compartments of trains. The video shows chaos in the se...
- Over 7,500 complaints from passengers till Oct this year over bad quality food: RailwaysThe Railways has received more than 7,500 complaints from passengers over bad quality of food served on trains and imposed fines of about R...
- Faced trouble during train journey? Soon, you can file immediate complaint via appA pilot project through a mobile application is already running in Madhya Pradesh, which is likely to be replicated across the country soon.
- Railways tops in corruption complaints: CVCOver 8,800 complaints of alleged graft against railway employees were received by the Central Vigilance Commission last year.
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