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INDIGO PASSENGER SURVEY
Over 85% IndiGo fliers surveyed want airline's service deficiency under Class Action of CP ActA survey reveals 87 percent of IndiGo passengers desire service issues to fall under Class Action provisions of the Consumer Protection Act...- Mohandas Pai vs IndiGo: Ex-Infosys CFO says they 'treat passengers badly' after AC issue. How the airline responded?Former Infosys CFO Mohandas Pai criticized IndiGo airlines for leaving passengers on flight 6E 7407 without air conditioning on a hot Benga...
- Istanbul Indigo Flight Fiasco: Airline leaves 400 flyers grounded without food, accommodation for over a dayHundreds of passengers on IndiGo flights connecting Istanbul to Delhi and Mumbai have been stranded at Istanbul Airport for over a day due ...
- The best and worst airlines in the world; this Indian airline made it to the bottom of the listAirHelp Inc. released its 2024 report ranking global airlines. The ranking evaluates customer experience, flight disruptions, and passenger...
- IndiGo offers flyer Rs 2,450 for missing bag worth Rs 45,000. Passenger wonders 'if the plane was leaking bags'An IndiGo passenger expressed dissatisfaction with the airline's minimal compensation of ₹2,450 for a lost bag containing valuables worth ₹...
- Air India staffer throws 'fragile item' while loading. Passenger shares videoAn Air India worker was filmed mishandling a passenger's valuable musical instruments. The incident sparked criticism on social media, with...
- Consumer not the king: Why airlines have so many disgruntled passengersA passenger assault on an IndiGo pilot during a flight delay caused by fog has added to incidents of the already frustrated Indian flyers. ...
- Are cheap air tickets in India coming at the cost of passenger safety and service?Vistara, an Indian joint venture of conglomerate Tata Group and Singapore Airlines Ltd., has been fined Rs 10 lakh after a first officer la...
- SpiceJet, IndiGo faulted for poor service and behaviour by India's flying public in a surveySome 79% of the 15,000 airline passengers surveyed by LocalCircles said they believe carriers in India are compromising on passenger comfor...
- COVID: Airlines, excluding IndiGo, demand financial support from govtWhile financial support was sought by an airline, IndiGo did not seek any bailout package. “IndiGo has not asked for any bailout package fr...
- Indian airlines to increase fleet despite pandemic: Economic SurveyThe survey says that the fleet strength of airlines was 669 by the end of 2020 fiscal, which will increase to 713 by the end of the current...
- Future travel to consist of work, reconnecting with family; solo trips to remain relevantLeisure and work vacation take a back seat.
- IndiGo introduces option to book two seats for single passenger to ensure additional safetyThe low-cost carrier said the "6E double seat" scheme will not be available through travel portals, IndiGo call centre or airport counters.
- Lack of social distancing by other passengers a top concern among flyers: IndiGo surveyThe survey found that air transport is considered the safest form of travel by a wide margin for inter-city travel -- 68 per cent of respon...
- Majority of air passengers unwilling to pay extra for seat of choice: SurveyAs many as 41 per cent of respondents said they will take whatever seat is available.
- IndiGo, Jet Airways employees beware; mystery shoppers to keep an eye on youAll deviations from the checklist will be reported and the executives in question “hauled up”, said one of the persons quoted above.
- Airlines hire `mystery shoppers' to keep an eye on employeesMystery shopping is a tool for companies like Cox & Kings to help its frontline staff get an understanding on what a consumer perceives.
- Getting up from seat before plane stops annoys most: SurveyThe habit of getting up before a plane comes to a halt after landing at an airport, though the seat belt sign is on, annoys a majority of t...
- Check out the best & worst airlines in IndiaFlying is no longer a privilege thanks to low-cost airlines that sell tickets at low prices, often forcing even full-service competitors to...
- Kingfisher Airlines remains favourite airline despite woes: SurveyWhile Kingfisher is best airline for in-flight entertainment, food/beverages, in-flight service, Jet Airways leads in ground handling, it s...
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