Indian Railways has imposed significant penalties after a passenger found worms in curd served on the Patna–Tatanagar Vande Bharat Express....

Indian Railways catering faced scrutiny after a passenger's social media post. Catering staff were seen washing used casseroles in a coach ...

Lalu Prasad Yadav, Tejashwi Yadav, and Rabri Devi have been formally charged in the alleged IRCTC hotel scam by a Delhi court. The charges ...

In 2024-25, Indian Railways received 6,645 complaints about poor food quality, leading to fines in 1,341 cases. The Railway Minister addres...

IRCTC swiftly debunks false social media claims about train ticket booking rules, clarifying that booking with different surnames won't res...

A couple found a cockroach in their meal on the Vande Bharat train. This was not the first incident of its kind on the Vande Bharat train. ...

The tour will start from Delhi Safdarjung Railway Station on November 7. This train was previously operated with Sleeper class only, howeve...

The Railways has received more than 7,500 complaints from passengers over bad quality of food served on trains and imposed fines of about R...

This comes days after another contractor was slapped with a fine of Rs one lakh by the Railways after a video surfaced suggesting that wate...

Inspections at various levels are conducted in trains and stations wherein feedback from passengers through surveys for enhanced satisfacti...

As many as 4,969 complaints regarding catering services in long distance and premium trains were lodged last year.

IRCTC is in the final phase of negotiations with ITDC to get some space at Hotel Janpath, a senior IRCTC official said today.

As per the plan, the food chains can deliver meals ordered online directly or use the railways’ network of food plazas to deliver in trains.

Plagued by a no. of complaints regarding the quality of food, Railways have made a concerted attempt to improve quality of food being serve...

A District Consumer Disputes Redressal Forum imposed "punitive compensation" of Rs 5 lakh each in two separate cases against IRCTC.

Indian Railways is taking strong measures for the misuse reported in e-ticketing facility including fraudulent claims of e-ticket refunds.

Concerned over "unhygenic and poor quality" of food being served in trains, Railways has decided to penalise erring contractors with heavy ...