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IRCTC CATERING COMPLAINTS
IRCTC new website launch date announced by Ashwini Vaishnaw : Faster ticket booking, tatkal booking status, seat choice feature and moreNew IRCTC Website launch: Indian Railways is set to launch a revamped IRCTC website by July 15, promising a significantly smoother online t...
IRCTC cracks down on fake accounts, expands AI surveillance in kitchensIRCTC has deactivated millions of suspicious user IDs to combat fraudulent train ticket bookings. This move addresses passenger concerns ab...
IRCTC sets new records in online ticket booking, blocks 3 crore suspicious IDs in 2025-26IRCTC intensified anti-fraud measures in 2025, deactivating 3.03 crore suspicious user IDs and blocking 13,343 email domains. The corporati...
On their toes: Brands step up anti-counterfeit drive as fake products flood marketsCompanies are fighting a rising tide of fake goods. Brands from toothpaste to cigarettes are changing packaging and tightening checks. Coun...
IRCTC summons Amul over food quality in Vande Bharat trainIndian Railway Catering and Tourism Corporation has summoned Amul. This follows a passenger complaint about insect parts in curd served on ...
IRCTC cracks down on Amul curd row, moves to terminate caterer on Vande Bharat trainIRCTC is taking strict action following complaints about Amul curd quality on the Patna-Tatanagar Vande Bharat Express. The catering licens...
Railways levies Rs 10 lakh penalty on IRCTCThe Railway Ministry has imposed a Rs 10 lakh penalty on IRCTC following a passenger's complaint about insect parts in a meal on the Patna-...
Viral video from train No. 16601 shows catering staff washing used food foil to reuse, IRCTC orders immediate actionIndian Railways catering faced scrutiny after a passenger's social media post. Catering staff were seen washing used casseroles in a coach ...
IRCTC received 6,645 complaints related to food quality in 2024-25: Railway Minister Ashwini VaishnawIn 2024-25, Indian Railways received 6,645 complaints about poor food quality, leading to fines in 1,341 cases. The Railway Minister addres...
'Is this world-class?': AAP leader Sanjay Singh’s wife slams IRCTC over ‘papad-like roti, watery dal’ on Tejas ExpressAnita Singh criticised the food quality on Tejas Express. She described the meal as extremely poor. IRCTC responded that food quality is ch...
Railways launches RailOne Super AppIndian Railways has launched RailOne, a Super App integrating various railway services. This app combines features from over a dozen apps d...
Five star hotel under Railways scanner for serving stale food on board the trainActing on the complaint of a Colonel in the Indian Army, the IRCTC is likely to penalize the hotel which supplies food for the train.
Train passengers to get free food if denied billFood vendors at railway stations, including the Pune station, will now have to produce valid bills against all purchases, in absence of whi...
IRCTC orders enquiry into Duronto Express food complaintThe Railway's food catering arm has ordered an enquiry into a complaint by a passenger of the Yeswantpur-Howrah Duronto Express about the q...
IRCTC to take over catering services in all trains by year-endIRCTC will be given responsibility of managing catering services in all trains with pantry cars be December end, Railway Board Member (Traf...
New rail catering policy to separate cooking, distributionThe new catering policy to be announced by Railway minister Suresh Prabhu envisages fulfilling aspirations of public regarding healthy and ...
IRCTC aims at 1 lakh meal order online per dayOn the back of rapid growth of e-business, IRCTC has set its sights high and aims at achieving the target of one lakh online meal orders pe...
- Railway Budget 2011: Revised catering policy on cards
Sources claim that Mamata Banerjee is upset over the quality of food in trains. Nor is she satisfied with the performance of IRCTC.
- IRCTC cut to size, Railway Board to manage catering services
In a decisive move, the Railway Board has decided to take over management of all mobile catering services, including kitchens, through its ...
- Railways to take over catering services from IRCTC
Railways have decided to strip the PSU of its catering responsibilities in Rajdhani, Duronto, Shatabdi and all other express trains. Gurgao...