'Is this world-class?': AAP leader Sanjay Singh’s wife slams IRCTC over ‘papad-like roti, watery dal’ on Tejas Express

Anita Singh criticised the food quality on Tejas Express. She described the meal as extremely poor. IRCTC responded that food quality is checked regularly. They also mentioned no similar complaints were received from other passengers. IRCTC offere...

BCCL - Non Copyright
New Delhi–Lucknow Tejas Express has come under fire after Anita Singh, wife of AAP leader Sanjay Singh, shared a post on social media criticising the food quality on board the premium train.

Calling the meal “extremely poor,” Anita Singh took to X (formerly Twitter) to express her frustration. She wrote, “The food served on Tejas Express was of extremely poor quality, rotis were as hard as papad, paneer was stale, and instead of dal, only water was served. Is this what Indian Railways calls ‘world-class’ service? Stop playing with passengers’ health!”

She also tagged Railway Minister Ashwini Vaishnaw in her post, urging him to take immediate action. Her post included a photo showing a tray with four foil containers, containing what looked like dal, paneer curry, aloo sabzi, and rice.



IRCTC responds to viral complaint

Following the complaint, IRCTC (Indian Railway Catering and Tourism Corporation) responded, stating that food quality is checked regularly and that no other passengers in the same coach had raised similar concerns.

In its reply, IRCTC said: “Your feedback has been taken seriously. No complaints were received from other passengers in the coach, and catering services were generally appreciated. However, we offered a replacement meal to the passenger immediately.”

ADVERTISEMENT
The organisation also confirmed that a senior official has now been appointed to ensure better compliance with food quality standards on Tejas Express.

‘World-class’ tag under scrutiny

Tejas Express is often promoted as a world-class train service with premium features and onboard catering. However, this incident has sparked a wider conversation about railway food quality and whether it matches the standards promised.

Singh’s post quickly gained traction on social media, with many users sharing similar experiences or calling for better oversight.

Why train food quality matters

This is not the first time passengers have raised questions about meals on Indian trains. As more people travel by premium services like Tejas, expectations for hygiene, freshness, and taste are higher than ever.

ADVERTISEMENT
Incidents like this one can impact passenger trust, especially when services are marketed as premium or luxury travel experiences.

Passengers are encouraged to share feedback directly with IRCTC through official channels, including their mobile app and toll-free numbers, to help improve services.
Download
The Economic Times Business News App
for the Latest News in Business, Sensex, Stock Market Updates & More.
Download
The Economic Times News App
for Quarterly Results, Latest News in ITR, Business, Share Market, Live Sensex News & More.
READ MORE
ADVERTISEMENT

READ MORE:

LOGIN & CLAIM

50 TIMESPOINTS

More from our Partners

Loading next story
Business News › News › Trending › 'Is this world-class?': AAP leader Sanjay Singh’s wife slams IRCTC over ‘papad-like roti, watery dal’ on Tejas Express
Text Size:AAA
Success
This article has been saved

*

+