Pure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...

WNS Holdings acquires US-based Kipi.ai to enhance its AI and analytics capabilities on the Snowflake platform. The deal, with undisclosed f...

Advent International, Blackstone and Carlyle are bidding to buy a majority stake in Access Healthcare, a Texas-based healthcare BPO. Hillho...

Sagility India IPO: EQT has hired investment bankers - ICICI Securities, IIFL, JP Morgan and Jefferies. This proposed IPO is likely to valu...

Business process management (BPM) solutions provider WNS Holdings' Hyderabad office has a total of around 1,400 employees. The new center, ...

The proposed investment will be in the range of $300-400 million. Novarete plans to expand its IT-enabled BPM platform in the healthcare, i...

The facility will help offer multi-lingual, omni-channel customer experience management, technical support, and back-office operations to c...

Data analytics, automation becoming integral part of BPM offerings

The board of the company will meet June 18 to finalise the earnings and the deal is likely to be announced on that day, said sources.

"We expect to hire around 3,200 people in the second half of the year...Pipeline looks encouraging. For instance, in the UK, we had won a s...

The company said all business verticals -- banking and capital markets, insurance, life sciences and healthcare, consumer and retail, and H...

Infosys BPM is expected to nearly double its revenue to $1 billion in the ongoing fiscal year.

BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.

Unlike how it was in the past, Kapoor said that clients are asking firms to do much more comprehensive work and provide end-to-end business...

This is the BPO company’s second acquisition this year. It agreed to buy procurement BPO company Denali for $40 million in January.

BPO firm Genpact today said it has acquired Jawood, a business services provider to healthcare payer industry, for an undisclosed amount.

In the 2nd largest takeover of an overseas BPO firm by an Indian firm, Firstsource Solutions announced the acquisition of US-based MedAssis...