The field of product management is evolving due to AI, complex customer needs, and rapidly changing business environments. This transformat...

AI is reshaping pricing models in call-centre and business messaging services, shifting from pay-per-message or seat models to outcome-base...

Call centers are transitioning from pay-per-seat models to outcome-based pricing as AI adoption reduces manpower costs. Companies like Info...

India's business messaging market will exceed $1 billion by 2025. Growth will be driven by WhatsApp Business and RCS. Innovations like Appl...

AI/ML and data analytics specialists remain the most sought-after tech roles in India, followed by cybersecurity, cloud, and DevOps enginee...

Around 10% of global workers in 2024 will hold new job titles, reflecting workplace evolution. LinkedIn's study shows 82% of Indian leaders...

AI, ML, and GenAI job postings are rising significantly, with AI and ML increasing by 65% since 2019 and GenAI by 411%. Despite this, human...

Infosys is also using AI in software engineering, employing code assistants to write and test codes faster. Additionally, AI is being used ...

India's aviation sector embraces cutting-edge AI solutions to enhance customer experience, optimize operations, and propel efficiency, revo...

Generative AI (genAI) is sparking awe and fear due to its potential impact on work. A Pearson report examines genAI's workforce impact in m...

Generative AI (GenAI) could save Indian workers 51 million hours weekly by 2026, according to Pearson's "Reclaim the Clock" study. GenAI bo...

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...

In the dynamic landscape of project management, AI emerges not as a disruptor but as an enabler that can empower project professionals. Pro...

NV (Tiger) Tyagarajan, chief executive at the US-headquartered business process management firm, said the company’s data-tech-artificial in...

The GenAI market is projected to surge to an astronomical $120 billion by 2030, with its most exciting impact anticipated in the healthcare...

With such a radically transformative technology, there are bound to be changes in jobs and careers across industries and sectors. Since Cha...