India's BPM sector is transforming into a dynamic career ecosystem. It now emphasizes skills, digital proficiency, and employee purpose. Th...

The dawn of BPM 3.0 is here and it is marked by what industry experts term as “process reimagination”. For the three-and-a-half to close to...

Emerging roles in the BPM industry — which generated $48.8 billion in revenue as of FY2024 — include data scientist analyst and AI strategy...

BPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...

Earlier, the company had established its Offshore Development Centre (ODC) in Bhubaneswar which was its first such centre outside its headq...

IT-BPM sector has been absorbing large office spaces through the last decade and a half. Its current share is estimated at more than 50% of...

Overall IT-BPM headcount in the country is expected to grow 7.5% during the same duration to 4.85 million employees in the sector. Teamlease

Bengaluru also leads the pack of IT-BPM office spaces with about 162 million sq.ft. at the end of 2020, followed by Delhi NCR and Mumbai at...

Firms involved in business process management (BPM) are exploring a hybrid working model to effectively deal with critical client data and ...

Most employees in metro cities are working from home due to strict restrictions on the movement of people and as the number of Covid-19 cas...

The partnership will also enable a continuous learning framework leading to skill development through NASSCOM’s FutureSkills platform for r...

Nasscom last year started the FutureSkills platform, opening up opportunities for the member companies to get their employees trained in em...

The Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...

The IT-BPM sector would hire at a rate of 3-3.5% a year, compared with the historical rate of 6%-6.5%, taking the total headcount to 4.5 mi...

The other key message that came out strongly during the summit was the need for a collaborative approach for success in a digital transform...

With a share of over 25% of total IT-BPM exports, the industry added 49,000 employees to its workforce, at a rate of 4.7%, taking the total...

Domain specialists in sectors like healthcare and retail will be the growth drivers for India's business process outsourcing (BPO) services...