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FUTURE OF BPM IN INDIA
How AI is transforming India’s BPM industryIndia's business process management landscape is remarkably transforming as it embraces artificial intelligence and smarter operations. Thi...- Ahead of Market: 10 things that will decide stock market action on TuesdayIndian equities gained on Monday as cooling oil prices and positive global cues lifted sentiment. Sensex rose 564 points to 74,859, while N...
- FM leases 220,000 sq ft office space at Bhartiya Centre in BengaluruFM, earlier known as FM Global, has leased significant office space in Bengaluru's Bhartiya Centre. This move aligns with India's record of...
- Moving up the value chain: How India’s BPM is creating new career pathwaysIndia's BPM sector is transforming into a dynamic career ecosystem. It now emphasizes skills, digital proficiency, and employee purpose. Th...
- Decoding BPM 3.0 at the intersection of agility, adaptability, and AIThe dawn of BPM 3.0 is here and it is marked by what industry experts term as “process reimagination”. For the three-and-a-half to close to...
- Tech to change job landscape in BPM industry over 3 years: Nasscom-Indeed reportEmerging roles in the BPM industry — which generated $48.8 billion in revenue as of FY2024 — include data scientist analyst and AI strategy...
- Indian BPM companies must rethink approach to talent, prioritise right skills: ReportBPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...
- Infosys BPM centre inaugurated in BhubaneswarEarlier, the company had established its Offshore Development Centre (ODC) in Bhubaneswar which was its first such centre outside its headq...
- IT-BPM Sector to expand to Tier-III towns : ReportIT-BPM sector has been absorbing large office spaces through the last decade and a half. Its current share is estimated at more than 50% of...
- Contract staffing attrition to reach 49% by FY22 end: ReportOverall IT-BPM headcount in the country is expected to grow 7.5% during the same duration to 4.85 million employees in the sector. Teamlease
- Bengaluru sees 8% CAGR in rental growth over last decade; NCR, MMR remain flatBengaluru also leads the pack of IT-BPM office spaces with about 162 million sq.ft. at the end of 2020, followed by Delhi NCR and Mumbai at...
- BPM firms plan to bring 70% staff back to offices soonFirms involved in business process management (BPM) are exploring a hybrid working model to effectively deal with critical client data and ...
- BPM firms get more staff back to work in small towns amid stringent restrictions in metrosMost employees in metro cities are working from home due to strict restrictions on the movement of people and as the number of Covid-19 cas...
- NASSCOM FutureSkill signs an MoU with Pearson India for skill development of working professionalsThe partnership will also enable a continuous learning framework leading to skill development through NASSCOM’s FutureSkills platform for r...
- Nasscom will Push for New-age Skills Adoption: Nasscom chairmanNasscom last year started the FutureSkills platform, opening up opportunities for the member companies to get their employees trained in em...
- CEOs of BPM companies say deals getting bigger as digital plays major roleThe Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...
- IT-BPM employees will need new skills to survive: EY & Nasscom studyThe IT-BPM sector would hire at a rate of 3-3.5% a year, compared with the historical rate of 6%-6.5%, taking the total headcount to 4.5 mi...
- 'IT-BPM industry set to touch $350 billion by 2025'The other key message that came out strongly during the summit was the need for a collaborative approach for success in a digital transform...
- India holds its global edge in BPM sector with $28 billion revenueWith a share of over 25% of total IT-BPM exports, the industry added 49,000 employees to its workforce, at a rate of 4.7%, taking the total...
- 'More experts in healthcare and retail needed in BPO sector'Domain specialists in sectors like healthcare and retail will be the growth drivers for India's business process outsourcing (BPO) services...
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