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FRESHWORKS FREDDY AI
Freshworks bets on agentic AI to drive enterprise growth in 2025Speaking on the sidelines of the Freshworks’ experience event in Mumbai, Shelton Rego, vice president - India business, said the company is...22 May, 2025, 10.31 PM IST- Operating efficiency, customer adoption lift Freshworks Q1 revenue 19%; net loss narrows sharplyFreshworks reported a strong March quarter, with revenue increasing by 19% to $196.3 million and a significantly narrowed net loss. The com...30 Apr, 2025, 10.21 AM IST
- SaaS-ination? AI may be threatening traditional SaaS modelArtificial intelligence may be threatening the existence of the traditional Software-as-a-Service model, forcing even established companies...07 Apr, 2025, 11.55 AM IST
- AI is a huge opportunity, much more than SaaS: Girish MathruboothamSpeaking at the annual SaaSBoomi event in Chennai on March 25, Mathrubootham said, “AI is exciting and scary at the same time. It is exciti...25 Mar, 2025, 08.12 PM IST
- Adopt or perish: GenAI’s SaaS(y) missiveSwathi Moorthy reports on the new dynamics that are playing out in the software industry as GenAI adoption increases.04 Mar, 2025, 06.00 AM IST
- Freshworks Q4 revenue rises 22% to $194.6 million, losses narrow to $21.9 millionThe Chennai and San Mateo, California-headquartered firm reduced its net loss by around 21.7% to $21.9 million during the quarter under rev...12 Feb, 2025, 12.21 PM IST
- Freshworks reports 20% revenue growth in Q2 at $174 millionThe Chennai-based firm also upped its revenue guidance. Freshworks has given a 2024 full-year guidance revenue of $707 -$713 million, which...31 Jul, 2024, 08.47 PM IST
- Byju’s Rs 158 crore BCCI settlement; FirstCry IPO detailsEmbattled edtech startup Byju's has arrived at a settlement with the Board of Control for Cricket in India. Details on this and more in tod...31 Jul, 2024, 08.35 PM IST
- Optimistic despite short term bumps: Freshworks CEO Dennis WoodsideFreshworks CEO Woodside outlines the company's revenue distribution, with significant contributions from the US, Europe, and Asia Pacific r...24 Jun, 2024, 06.11 AM IST
- Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...24 Feb, 2024, 06.11 AM IST
- Freshworks surpasses $300 million in ARR, grows business by 40%During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...16 Feb, 2021, 08.45 PM IST
- Freshworks Inc acquires ML and AI provider AnsweriQ for an undisclosed sumIt said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...26 Feb, 2020, 10.31 PM IST
- Freshworks to tie up with IIT-MThe California-headquartered company will initially partner with the centre on how to leverage AI to provide advanced lead scoring capabili...29 Oct, 2019, 09.06 AM IST
- Freshworks bolsters Business Software Platform with customer success trackerFounder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on Wednesday.04 Sep, 2019, 11.11 PM IST
- Freshworks sees the way forward in AI chatbotsFreshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works across multiple communication cha...25 Jun, 2019, 08.00 AM IST
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