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Girish Mathrubootham exits Freshworks: A timeline of the SaaS major’s 15-year journeyThe vision of the founder of the company is summed up in one of his posts: “I wanted us to think and act like a global company even if we w...- Freshworks Q2 revenue rises 18% to $205 million, net loss narrowsFreshworks reported an 18% year-on-year revenue rise to $204.7 million for Q2, with net loss narrowing to $1.7 million. Boosted by strong A...
- Infosys allays layoff fears; Freshworks cuts lossesInfosys confirmed plans to hire thousands, even as the IT sector stares at a spate of layoffs. This and more in today's ETtech Top 5.
- Freshworks bets on agentic AI to drive enterprise growth in 2025Speaking on the sidelines of the Freshworks’ experience event in Mumbai, Shelton Rego, vice president - India business, said the company is...
- Operating efficiency, customer adoption lift Freshworks Q1 revenue 19%; net loss narrows sharplyFreshworks reported a strong March quarter, with revenue increasing by 19% to $196.3 million and a significantly narrowed net loss. The com...
- SaaS-ination? AI may be threatening traditional SaaS modelArtificial intelligence may be threatening the existence of the traditional Software-as-a-Service model, forcing even established companies...
- AI is a huge opportunity, much more than SaaS: Girish MathruboothamSpeaking at the annual SaaSBoomi event in Chennai on March 25, Mathrubootham said, “AI is exciting and scary at the same time. It is exciti...
- Adopt or perish: GenAI’s SaaS(y) missiveSwathi Moorthy reports on the new dynamics that are playing out in the software industry as GenAI adoption increases.
- Freshworks Q4 revenue rises 22% to $194.6 million, losses narrow to $21.9 millionThe Chennai and San Mateo, California-headquartered firm reduced its net loss by around 21.7% to $21.9 million during the quarter under rev...
- Freshworks reports 20% revenue growth in Q2 at $174 millionThe Chennai-based firm also upped its revenue guidance. Freshworks has given a 2024 full-year guidance revenue of $707 -$713 million, which...
- Byju’s Rs 158 crore BCCI settlement; FirstCry IPO detailsEmbattled edtech startup Byju's has arrived at a settlement with the Board of Control for Cricket in India. Details on this and more in tod...
- Optimistic despite short term bumps: Freshworks CEO Dennis WoodsideFreshworks CEO Woodside outlines the company's revenue distribution, with significant contributions from the US, Europe, and Asia Pacific r...
- Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...
- Freshworks surpasses $300 million in ARR, grows business by 40%During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...
- Freshworks Inc acquires ML and AI provider AnsweriQ for an undisclosed sumIt said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...
- Freshworks to tie up with IIT-MThe California-headquartered company will initially partner with the centre on how to leverage AI to provide advanced lead scoring capabili...
- Freshworks bolsters Business Software Platform with customer success trackerFounder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on Wednesday.
- Freshworks sees the way forward in AI chatbotsFreshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works across multiple communication cha...
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