AI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...

Happy Wednesday! Global economic challenges are casting dark clouds over the Indian consumer lending business. This and more in today’s ETt...

Ecommerce platforms are increasingly using AI chatbots for customer service, but many customers prefer human interaction, especially for co...

The funds will be used for scaling the product and launching AI-driven solutions to offer full-stack customer communication across voice, c...

Sarvam AI, an AI startup from Bengaluru, introduced new generative AI products. Key offerings include Sarvam Agents, Sarvam 2B, Shuka 1.0, ...

WhatsApp's recent introduction of calling features for businesses is not expected to significantly impact traditional telecom voice calling...

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...

With fintechs such as Paytm and PhonePe entering the credit ecosystem, ICICI Bank, Axis Bank, HDFC Bank and others are trying to get mercha...

The decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...