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EXOTEL VOICE AI
Voice AI’s future lies in outcome-based pricing: Exotel’s Sachin BhatiaBhatia linked pressure on the per-minute pricing model to venture capital funding and a crowded market, where providers compete to offer in...- ElevenLabs hears a global tune in Indian voice AI deploymentsElevenLabs, recently valued at $22 billion, is expanding its research, engineering, and deployment teams in the country, which is now its s...
- From 100,000 calls a month to 5 million a day: Inside Vobiz’s AI telephony betFounded by Suman Gandham and Vikash Srivastava, Vobiz is betting that the rise of AI voice agents will require a telecom layer built for ma...
- AI firms scout for startup buyouts to boost full-stack tech capabilitiesAI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...
- Co-branded cards squeeze; Slice’s valuation resetHappy Wednesday! Global economic challenges are casting dark clouds over the Indian consumer lending business. This and more in today’s ETt...
- Companies shift to human and AI approach for customer serviceEcommerce platforms are increasingly using AI chatbots for customer service, but many customers prefer human interaction, especially for co...
- Futwork raises Rs 21 crore in round led by Michael & Susan Dell Foundation, Artha Venture FundThe funds will be used for scaling the product and launching AI-driven solutions to offer full-stack customer communication across voice, c...
- AI startup Sarvam AI unveils mix of open source, enterprise productsSarvam AI, an AI startup from Bengaluru, introduced new generative AI products. Key offerings include Sarvam Agents, Sarvam 2B, Shuka 1.0, ...
- WhatsApp business calling service won't disrupt traditional toll-free channels: ExpertsWhatsApp's recent introduction of calling features for businesses is not expected to significantly impact traditional telecom voice calling...
- Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...
- Big banks eye QR codes amid fintechs’ credit push; Google’s Prabhakar Raghavan on AI regulation & future of searchWith fintechs such as Paytm and PhonePe entering the credit ecosystem, ICICI Bank, Axis Bank, HDFC Bank and others are trying to get mercha...
- Exotel raises $40 million from Steadview Capital, othersThe decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...
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