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CUSTOMER SERVICE WORK DESK
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- American company Opendoor shuts India operations, says jobs should be closer to US customersUS real estate firm Opendoor is closing its India operations. The company is moving its work back to America. This decision impacts around ...
- Co-working platform, DK Vertex leases one million sq ft across seven centresDK Vertex, a co-working platform, has leased one million square feet across seven centers in Delhi-NCR, Bengaluru, and Mumbai. The company ...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- India can take the lead in applying AI in industries: SAP CEO Christian KleinSAP CEO Christian Klein believes India can lead in applying AI to industries like manufacturing and finance, rather than just replicating l...
- ‘Outcome-based’ contracts risk revenue growth for tech firmsThe increasing adoption of AI is driving Indian IT firms and clients towards outcome-based contracts. While this shift aims to improve clie...
- BP names heads for two main businesses after revampBP is reorganising its business into two core units, upstream and downstream. Gordon Birrell will lead the upstream operations, while Richa...
- I started packing up at 4:58 PM every day after my boss denied my raise; he owns my hours, not a minute moreA viral TikTok video captured an employee leaving precisely at 4:58 PM after being denied a raise, resonating with millions of workers feel...
- Cuba earthquake: 6.1 magnitude earthquake hits offshore; tremors felt in FloridaCuba earthquake today: A powerful 6.1 magnitude earthquake shook western Cuba on Monday. Buildings in Havana trembled and tremors reached F...
- Earthquake in Florida, Miami, Orlando after 6.1 magnitude quake hits offshore CubaNational Weather Service in Miami said in a tweet that it received several reports of shaking in the southwestern part of the state.
- Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
- UAE simplifies work permit system, expands categories to 13The UAE's Ministry of Human Resources and Emiratisation has introduced new work permit reforms. These changes aim to accelerate hiring and ...
- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...
- Foreign law firms pick up the India case amid uncertaintiesForeign law firms are establishing dedicated India desks across Asia, the Middle East, and Europe as a strategic response to ongoing uncert...
- PwC finds accounting lapses in IndusInd treasury operationsA confidential PwC review of IndusInd Bank's treasury operations revealed significant accounting irregularities. Manual entries were used t...
- US stocks: Pinterest deepens Amazon partnership with $4 billion cloud dealAmazon.com's cloud computing unit will provide Pinterest its custom chip processors, including Graviton and Trainium, to help scale its AI ...
- Is SaaSpocalypse real? CLSA says maybe not and here’s whyInitial fears of an "SaaSpocalypse" following Anthropic's AI plug-in release have subsided. Brokerages now suggest AI is driving a shift to...
- IndiQube Spaces eyes Rs 52 cr revenue from lease of 700 desks in BengaluruRealty firm IndiQube Spaces Ltd has secured a significant deal. The company has leased over 700 desks for five years to a leading consultin...
- Bad vibes at work? These 5 plants are believed to change the energy of your officeWorkplaces can be transformed by indoor plants. Certain plants are believed to bring good fortune and clarity. Bay laurel signifies success...
- British law firm Child & Child launches India desk: enters into partnership with Solicis LexLondon law firm Child & Child has launched a dedicated India Desk and partnered with Mumbai-based Solicis Lex to cater to the growing deman...
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