Neuland Laboratories shares saw a significant jump following a strong Q4 performance. The company reported a massive increase in profit and...

The Reserve Bank of India is overhauling its business correspondent system. New service points, Business Correspondent-Banking Outlets and ...

Althoff said that AI helped Microsoft save over $500 million in its call centres alone last year and led to higher employee and customer sa...

Government-owned BoB told stock exchanges that the RBI, in a letter dated May 8, conveyed the decision to lift the restrictions on 'BoB Wor...

Despite man’s immediate efforts to seek redress, nearly two weeks passed without any replacement or refund, leading to a mounting sense of ...

Bank of Baroda has reportedly suspended over 50 employees, including assistant general managers, as part of its crackdown on irregularities...

Bank of Baroda (BoB) has suspended employees and launched an investigation after being banned by the RBI from onboarding new customers onto...

“The COVID pandemic brought challenges for many small businesses in India and some of them had to literally initiate or expand their digita...

At the tech week, Avaya displayed how disruptive technologies including blockchain, AI and the IoT can be harnessed to transform customer e...

A third of smartphone users assess smartphone experience by video load time and buffering effects on streaming apps.

The Facebook Page 'BSES Delhi' has garnered nearly 50,000 likes. The company has also opened its Twitter handle'@bsesDelhi' last month.

The findings come at a time when government is keen to change the perception about the tax department, especially in terms of interaction w...

In an effort to further improve services, the Delhi Metro Rail Corporation (DMRC) will be conducting a customer satisfaction survey between...

As per the TRAI guideline, not more than 0.1 per cent of the total bills raised by a company in a service area should be disputed.

During this week, a host of activities will be undertaken by DMRC staff under the supervision of station managers such as Customer Satisfac...

Those who own businesses were more likely than employees to report a feeling of regular or constant pressure at work.

TK Kurien is poaching star performers from rival firms as he approaches the final stages of a mass cull of middle and senior management sta...