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CRM SOFTWARE
AI-led small and medium business platforms see growth push; BusinessBay.io says India emerges key market for digital business toolsAI-driven business automation platforms are increasingly focusing on India as a key growth market, driven by rising digital adoption among ...26 Apr, 2026, 11.10 AM IST- From users to builders: How AI and low-code are rewriting who builds softwareCitizen development and AI-driven “vibe coding” are reshaping how software is built inside organisations, shifting creation power from IT t...12 Apr, 2026, 02.03 PM IST
- Freshworks cofounder Mathrubootham rejects ‘SaaSpocalypse’ prediction, says AI agents won’t kill industryMathrubootham said Anthropic’s February Claude Cowork plugins triggered a sell-off in markets across the globe, erasing $285 billion in sof...26 Mar, 2026, 03.33 PM IST
- How to pick the right CRM software and enhance productivity of your business?It plays a significant role in enhancing the productivity of companies by providing a range of features and functionalities that help autom...03 May, 2023, 12.15 AM IST
- How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...20 Feb, 2023, 02.11 PM IST
- 73% of SMBs believe business is ready for AI: StudyBudgetary constraints and not enough use to justify the investment were the top two challenges towards the adoption of new technology.17 May, 2019, 08.41 AM IST
- Cloud-based CRMs have a field day as local firms adopt techThe overall CRM software market in India stands at $462.7 million, with an annual growth rate of 20.5%, according to Gartner.08 Mar, 2019, 09.30 AM IST
- SAP bets big on privacy in customer relationship management (CRM) battleCore to the C/4HANA suite, top SAP executives say, is the idea that businesses have to be prepared for as consumers are taking back control...07 Jun, 2018, 01.00 PM IST
- Customer Relationship Management software market grew 12.5% in 2012: GartnerSalesforce.com passed German business software maker SAP as the lead vendor in the worldwide customer relationship management (CRM) softwar...29 Apr, 2013, 07.38 PM IST
- CRM software market grew 12.5% to $18.09 bn in 2012: GartnerGlobal customer relationship management (CRM) software revenue totalled $ 18.09 billion in 2012, up 12.5 pc from $ 16 billion in the previo...29 Apr, 2013, 02.43 PM IST
- CRM software revenue reached $12 bn in 2011: GartnerGartner's '2012 CEO Survey' revealed that the CRM sector is forecast to grow 7 per cent in 2012 and CRM has moved up from the No 18-ranked ...26 Apr, 2012, 03.04 PM IST
- Microsoft launches CRM solutionMicrosoft India on Wednesday launched its customer relationship management (CRM) software to help businesses optimise costs and streamline ...28 Jan, 2009, 05.20 PM IST
- Oracle bets big on SMEs in CRM pushUS software goliath Oracle is betting big on India’s burgeoning small- and medium-enterprises for growing its CRM on demand service in the ...16 Jan, 2008, 12.16 AM IST
- Oracle's CRM software widely used by Tata MotorsSoftware firm Oracle said on Thursday, its Seibel customer relation management (CRM) software is being used by over 1,500 Tata Motors deale...30 Aug, 2007, 04.50 PM IST
- Strategic movesFor companies big and small CRM has become a necessity - SMEs in particular have realised its vast importance.24 Jul, 2007, 04.58 AM IST
- Oracle offers Siebel, Flexcube in one pkgA month after the announcement of the formation of its global financial services SBU (FSBU) headed by i-flex officials Rajesh Hukku, Deepak...22 Jun, 2007, 03.56 AM IST
- Sonata partners with Microsoft for ERP solutionsSoftware services and product distribution company, Sonata Information Technology Ltd in association with Microsoft India Pvt Ltd, recently...12 Sep, 2006, 05.10 PM IST
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