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CRM PLATFORM
Computer science is losing its exemption: Everyone can code nowA popular pyramid model for computer science professions is flawed. For decades, skill alone determined success in tech. Now, Artificial In...- Strique unveils self-learning AI platform that optimises D2C growth, revenue and ROAS at Meta dayStrique has launched an autonomous performance marketing execution platform for D2C brands, addressing the gap between knowing what to chan...
- Funds are won or lost on operational rigour, not just deal-making: Artha Group COOAs venture capital matures beyond the era of easy money and momentum investing, operational discipline is becoming as important as deal-mak...
- Born out of microfinance, Bandhan Bank now bets big on AI and digital bankingAs Bandhan Bank accelerates its transition from a microfinance-led institution into a universal bank, Executive Director & COO Ratan Kumar ...
- Salesforce India employees expand to 17,000Salesforce has grown its India workforce to over 17,000 employees. The company's revenue has surged by more than 47 percent, reaching USD 1...
- Salesforce not building AI to displace humans: Vala AfsharSalesforce is developing digital labor platforms using AI. The company emphasizes that these AI tools are designed to enhance human capabil...
- Cars24 operating loss narrowed in FY26, revenue grew 27%: CEO Vikram ChopraUsed-car platform Cars24 reported a 27% revenue jump to Rs 1,411 crore in FY26, significantly cutting losses by 36%. The company achieved E...
- An old legacy lights up: AI takes on decades of tech debtHelping enterprises unshackle billions of lines of legacy code they are buried under unlocks opportunities for Indian IT. But firms, especi...
- How AI Is changing marketing from guessing to precise, measurable outcomesET Most Innovative AI Product Awards 2026 recognises impactful AI solutions. Marketing & Customer Engagement highlight data-driven strategi...
- Otto secures $500,000 to build AI chief of staff for salesFounded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...
- Paradise Biryani plans ₹100-crore fundraiseParadise Biryani plans to raise ₹100 crore. This funding will fuel aggressive expansion. The iconic Hyderabadi brand aims to open 100 new o...
- AI-led small and medium business platforms see growth push; BusinessBay.io says India emerges key market for digital business toolsAI-driven business automation platforms are increasingly focusing on India as a key growth market, driven by rising digital adoption among ...
- From users to builders: How AI and low-code are rewriting who builds softwareCitizen development and AI-driven “vibe coding” are reshaping how software is built inside organisations, shifting creation power from IT t...
- Slack upgrades Slackbot with 30 new features; embeds Salesforce CRMWith this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration po...
- How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
- Pandemic fuels Kapture’s growth as SMBs look for CRM solutionsThe company’s all-in-one customer service platform delivers intelligent and contextual solutions that help companies lower their operationa...
- How Salesforce helped Penna Cement to make faster and informed decisionsThe loyalty program has helped Penna Cements build rich and long-lasting relationships with their dealers. The dealer and influencer networ...
- Battling Covid blues, Kapture CRM sees strong growth in 2020The industry-agnostic platform works equally well for both e-commerce and traditional sectors.
- Dineout acquires restaurant management software firm TorqusThe acquisition of Torqus will further enhance Dineout’s bouquet of services to the restaurant industry.
- CRMNEXT launches India's first cloud bsaed digital CRM platformThe new platform will be fully customisable which offers full mobility access to users and is aimed primarily at the BFSI segment.
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