An old legacy lights up: AI takes on decades of tech debtHelping enterprises unshackle billions of lines of legacy code they are buried under unlocks opportunities for Indian IT. But firms, especi...
Otto secures $500,000 to build AI chief of staff for salesFounded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...
Paradise Biryani plans ₹100-crore fundraiseParadise Biryani plans to raise ₹100 crore. This funding will fuel aggressive expansion. The iconic Hyderabadi brand aims to open 100 new o...
These mid-cap stocks with ‘Strong Buy’ & ‘Buy’ recos can rally over 25%, according to analystsOver the next few sessions, as the uncertainty caused by the Gulf war intensifies and makes you anxious, remember this: It is not the first...
CRM Stock falls as Salesforce gives weak 2027 forecast despite strong earningsCRM stock fell after Salesforce gave a weak future revenue forecast. Investors are worried about slow business software demand and heavy AI...
For SMBs, digitisation is all about survival: Kylas’ Ketan SabnisCovid-19 has forced SMBs to move to digital-first, becoming more dependent on technologies to ensure business continuity and resilience.
Pandemic fuels Kapture’s growth as SMBs look for CRM solutionsThe company’s all-in-one customer service platform delivers intelligent and contextual solutions that help companies lower their operationa...
Zendesk announces partnership with Tata Consultancy ServicesCustomer relationship management firm Zendesk has entered into a strategic alliance with Tata Consultancy Services to provide enterprise gr...
CRM Software: A guide to how SMEs can boost its customer relationsAlthough it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...
JSW Steel commissions 2.3 million-tonne capacity cold rolling facility in KarnatakaThe Japan based JFE Steel, which has a 15 per cent stake in JSW Steel has been providing technical assistance to develop various grades of ...
3 emerging IT job roles in 2014Without a doubt, the Indian IT job space is ever-evolving and churns out newer job opportunities for candidates every season/year. Check ou...
Customer Relationship Management software market grew 12.5% in 2012: GartnerSalesforce.com passed German business software maker SAP as the lead vendor in the worldwide customer relationship management (CRM) softwar...
CRM software market grew 12.5% to $18.09 bn in 2012: GartnerGlobal customer relationship management (CRM) software revenue totalled $ 18.09 billion in 2012, up 12.5 pc from $ 16 billion in the previo...
- 50% of Fortune 1000 organizations to get a worthwhile return from social CRM, says Gartner
According to analyst firm Gartner, the adoption of social applications by sales, marketing and customer service departments continues to gr...
Microsoft unveils new CRM version with built-in social networkMicrosoft today launched the new version of its customer relationship management solution 'CRM R7 2011' in India, with integrated social ne...
- Social CRM market to surpass $1 bn in revenues by end-2012: Gartner
The global social Customer Relationship Management (CRM) market is forecast to achieve $ 1 billion in revenues by end-2012.
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